Many customers reported issues with incorrect orders, missing ingredients, and overall inconsistency in food preparation.
Delivery Speed
Numerous reviews highlighted slow delivery times, often exceeding an hour, which led to customer dissatisfaction.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of complaints.
Food Quality
While some customers enjoyed the sandwiches, others noted issues with freshness and quality, including complaints about ingredients and preparation.
TF
Tony Farley
Feb 14, 2026
5.0
JJ's is consistent with the preparation of their sandwiches. My favorite is the Jimmy Cubano (Toasted). Great portions and great tasting sandwiches overall... and yes... freaky fast!
GH
Garyione Hollins
Feb 13, 2026
2.0
Person at the register with half blond, half brown hair in a braid had a nasty attitude. I was the only customer actively ordering and they acted as if I were inconveniencing them.
NS
Nehmie Sheriff
Dec 29, 2025
5.0
Experienced a communication delay with a neighboring store after ordering my food & needed guidance on what to do about my order. I wanted to take the time to thank Gabe who answered my call on the first ring. I never ordered from this store but I will in the future, thanks to him! The little things go a long way. Please don't change and keep up the great service :)
- Nehmie
KL
Kate Lynn
Dec 27, 2025
5.0
This location is the ONLY location open after 10pm and I’m pregnant craving the beach club. Thank goodness they are open! I got 3 sandwiches and the staff were cool.
DY
Diana Elizabeth Yong
Dec 12, 2025
5.0
Les recomiendo el lugar, el pan es súper suave y tienen de todo tipo de sanduches, mi favorito es el #13, #17 o el #3