Many customers reported slow service and delivery times, often taking over an hour, contrary to the 'freaky fast' promise.
Food Quality
While some customers enjoyed the sandwiches, there were frequent complaints about missing ingredients and inconsistent quality.
Customer Service
Staff were often described as friendly and helpful, but there were instances of rudeness and poor management noted.
Pricing
Several reviews mentioned that prices have increased, leading to concerns about value for money.
TB
Tyler Brewton
Dec 22, 2025
1.0
Living near this location for many years, they continue to drop in service each year. It takes 35+ minutes the last few times on online pickup orders. If they are lucky, we usually get 1 of the 4 sandwiches correct. Stay away.
TW
Tony Wallace
Nov 14, 2025
5.0
Great place to eat, forgot to grab a recipe and they helped me out of a jam by printing and emailing it to me. wonderful service.
SH
Sarah Hina
Oct 1, 2025
5.0
This location consistently has the friendliest service.
HL
Hugh Lenz
Sep 27, 2025
5.0
Great crew at this store! They started our Saturday with a smile!
LM
Laura Mitchell
Sep 12, 2025
5.0
This Jimmy John’s is great! I work nearby and we order a LOT and they are always so friendly and fast. Sometime they forget to cut my sandwich in half but it’s k.