Brand Certified
Jimmy John's
3.0(495 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
523 Jackson St, St. Paul, MN
55101, United States
Certified by Jimmy John's • Mar 01, 2026
(651) 665-9000
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/mn/st-paul/sandwiches-382.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.0
495 reviews
5 stars
177
4 stars
58
3 stars
36
2 stars
36
1 star
188
What are people saying?
AI-generated from recent customer reviews
Sanitation Issues
Multiple customers expressed concerns about unsanitary practices among staff, including improper handling of food and lack of hair nets.
Delivery Delays
Many reviews highlighted significant delays in delivery times, often exceeding an hour, with some customers waiting over two hours.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly during phone interactions.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during in-store visits.
- QQQueenladyDelFeb 13, 20261.0Stopped in today ate half my unwhich sandwich and I pull out a blonde hair!!! I called and informed the staff the guy picks up like uhhhh ummm did you come today I said yes I said do the wear a hair net he says no! I’m like ok well they should he’s like umm ok wow, wow!! Disgusting!! 🤮 be aware your sandwich mite be hairy!!
- KGKatherine GrayFeb 4, 20261.0Got my order wrong and they were rude.
- JFJessica FixJan 7, 20261.0My biggest concern is sanitary practice. I watched a female employee on the sandwich board eat a peice of candy with her gloves on and then proceed to wrap out sandwiches with the same gloves on. Also, we got a cup for water and accidentally bumped the lemonade button and then proceeded to fill the cup with water. A different female employee was extremely rude and said "that's not water!" The staff was rude and the environment was dirty. I would not recommend visiting this location
- TSTrevor SprunkDec 28, 20255.0Freaky fast and nice staff!
- NANorman AndersonDec 28, 20254.0Typically, I only give fast food places a 3. This location does a good job and is remarkable consistent.
Brand Certified Facts from Jimmy John's
Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website