Jimmy John's

Reviews

• JP

  Jason Primus

  Dec 26, 2025
  1.0
  Ordered a sandwich for delivery. After 35 minutes I called the store to make sure the driver had the correct address. I was told the driver had three to four stops on that run but he should be coming by soon. 15 more minutes go by and I call again and this time they tell me they're out of bread. But if he already left with my sandwich this shouldn't be a issue. Not sure, just sketchy, cancelled my order and probably won't try them again. Fair warning to other people. Sounds like Jimmy Johns downtown is unreliable
• TT

  Trumpette

  Dec 14, 2025
  5.0
  Excellent service!
• CM

  cori mo

  Dec 13, 2025
  1.0
  gross and dry, just go to Jersey mikes instead.
• JN

  Judith N'Gumah

  Dec 9, 2025
  3.0
  I bought # club 15, the tuna without tomatoes ,the sub was good but I am concerned about the price why is it that high like that for a half bread, it costed me $12.90? It doesn't make sense at all . I think it should less than that honestly.
• JJ

  Jessie Jensen

  Nov 26, 2025
  1.0
  You have a complaint and get a email like this. Yeah, this will definitely make me come back. Way to take complaints seriously! Jessie we are deeply sorry about somone asking for payment when you clearly wanted to pay cash. How absurd and rude. As for the driver not following clear  instructions and leaving at desk #1 or #3 and picking up cash from the window is just terrible. We hope we can improve on these things to offer a better service to you the customer. We appreciate your feedback and will resolve this for next time. Thank you so much for taking the time to contact us about this matter. We at jimmy johns hope you have a better day knowing we will strive to do better with each sandwich! If there's anything at all we could do dont hesitate to let us know.