Many customers reported problems with order accuracy and long wait times, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in portion sizes and freshness.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of the staff, contributing positively to the customer experience.
Pricing Concerns
Customers frequently mentioned that the food is perceived as expensive, especially given the quality and service issues.
Operational Challenges
There were complaints about inconsistent hours of operation and difficulties with online ordering and delivery.
AH
Andy Hoyt
Dec 6, 2025
3.0
Service was acceptable, good music, and friendly staff. When I got home the gargantuan had the meats but minimal vegetables. There was no crunch from the vegetables.
Also, they do not honor our US veterans with a discount. Unlikely to visit again.
MT
morgan thompson
Nov 30, 2025
1.0
I paid 17$ for this! 2 bites of food.
AA
Ash
Oct 5, 2025
5.0
We had troubles with ordering our food and paying ended up being a pain in the butt, but the cashier helped us out so much, so was so sweet.
ES
earl steele
Oct 2, 2025
5.0
Very polite precise
LM
Leesa Moeller
Sep 18, 2025
1.0
WORST EXPERIENCE EVER. Ordered two sandwiches through drive through, that took 10 minutes, and completely didn’t get what I wanted . I’m a huge jimmy John’s fan and honestly I won’t be back at least to this location. And a $35 bill for two sandwiches and no receipt is absolutely ridiculous