Dairy Queen Grill & Chill

3.6
466 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
300 N Section Ave, Spring Valley, MN
55975-1670, United States

Hours

Reviews

3.6
466 reviews
5 stars
186
4 stars
110
3 stars
58
2 stars
33
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including old or improperly cooked items, and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-through, with long wait times and frequent order mistakes.

Cleanliness

The establishment was often described as dirty, with greasy floors and unclean dining areas, leading to negative customer experiences.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for poor customer service and lack of attention.

Management Issues

Several customers noted problems with management, including understaffing and inadequate training of employees, contributing to overall dissatisfaction.
  • SJ
    Sarah Juday
    Oct 7, 2025
    2.0
    The foods horrible on night crew days good night horrible, we got 4 boxes for chicken stripe should be fresh ...nope nasty frys old and no gravy....ice cream all over containers.. upset
  • L2
    Lizz Kennedy 2005
    Aug 29, 2025
    1.0
    We ordered and waited 10 minutes and didn’t get our food and wouldn’t have gotten our food if we didn’t go up and ask. Not pleased and won’t be coming back
  • RB
    Ron Brecht
    Aug 1, 2025
    4.0
    Very friendly staff , stop here all the time on our way to mayo clinic
  • TK
    Tammy Knutson
    Jul 27, 2025
    1.0
    The floors were so greasy, couldn't hardly walk with out falling. Put some damn soap in the mop bucket, not grease. Bathrooms looked like a tornadoes came through. Service was very slow, no customer service skills. Haven't been there for years, and now I remember why...
  • MM
    Maya Mielke
    Jul 23, 2025
    5.0
    The worker, Dulce, who helped us was amazing. She was fast and my blizzard was full of the m&ms.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Spring Valley offer?

They offer classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, and DQ cakes.

What are the operating hours for Dairy Queen Grill & Chill in Spring Valley?

The restaurant is open daily from 10:30 AM to 9:30 PM. It is closed on November 27, 2025, and December 25, 2025.