Dairy Queen Grill & Chill

Reviews

• RB

  Roger C Burkhart

  Mar 30, 2026
  1.0
  Ordered drive up 6 piece chicken and 4 gravy with my Rewards points. Got to window and cashier says can only get 4 piece. I said there is 4 piece for 750 points and 6 with 2000 points. She said no just 4 piece with rewards points. Then charged me $ 2.87 for the gravies. One should have been free dipping sauce. Three cost $2.87??? Got home and there was no receipt for gravy so I can't even claim the rewards. Really disgusted on service. We eat here 2-3 times per month. Been going here for 35 years. New employees are not very accommodating! We're both in our mid eighties are disturbed with service of some at this Dairy Queen in Spring Valley, MN.
• PK

  Patrick Kimbrough

  Mar 24, 2026
  2.0
  I stopped here on my way through the town, for a quick bite to eat. The parking lot was beyond packed with the line snaking into the street. Little did I know it was free cone day. So I decided to go inside. I waited inside for about 10 minutes before I was able to get help. No big deal since they were obviously busy. Then I get to the register and she tells us the register is down. They rebooted it a few times and then Apple Pay didn’t work, so he finally started the other register up and got a till for it. Then that one started having issues. In total I was waiting for a good 30 mins before being able to place an order. I did not take it out on the staff since clearly they were very busy, but it was frustrating. All the waiting to get the saddest chicken tender meal I have seen in a long time. Disappointed, and also I asked the manager if I could get the blizzards that came with the meal at a later time since it was free ice cream day. He said no, but I think they could have made an exception given how long I had to wait due to POS issues. Either way the staff was friendly and the store was clean.
• LT

  Linda Marie Thayer

  Feb 26, 2026
  5.0
  We always stop here on our way down south and the staff are consistently friendly, helpful and considerate! The blizzards are always top-notch!
• AA

  Arihanna

  Feb 22, 2026
  1.0
  I ordered a large cookie dough with extra cookie dough. When I got it, it looked like it has been sitting for 3 days in the freezer and it melted right when you took it out, they made it very drippy and didn’t tip it upside down, with no cover. But my mom’s was perfectly fine. DO NOT GO
• DL

  Dave Lott

  Jan 16, 2020
  3.0
  It's Dairy Queen nice, great, luxurious no but it's great icecream and good burger's what more can you ask for.