Dairy Queen Grill & Chill

3.5
427 reviews
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Business Details

137 Access Way, Spicer, MN
56288-9601, United States
(320) 796-2010
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
137 Access Way, Spicer, MN
56288-9601, United States

Hours

Reviews

3.5
427 reviews
5 stars
158
4 stars
107
3 stars
47
2 stars
32
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with long wait times and incorrect orders being common complaints.

Food Temperature

Many reviews mentioned that food was served cold or not fresh, leading to dissatisfaction with the overall dining experience.

Cleanliness

The dining area and bathrooms were frequently described as dirty and poorly maintained, contributing to a negative impression of the establishment.

Staffing Issues

Several customers noted that the location appeared understaffed, which likely contributed to slow service and order inaccuracies.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like Blizzards.
  • RO
    Roberto Ocampo
    Oct 19, 2025
    2.0
    Super slow most of the time amd once in a while the workers are just rude, waited in line for 7 minutes with no answer
  • JC
    Jeff Campbell
    Oct 5, 2025
    1.0
    Been there 3 times in the last 3 weeks always the same rude young man working put a smile on your face ps peanut butter on the pup cups now? Same person refused to take pup cup with peanut butter on it back and give me plain vanilla 3 times really???
  • JJ
    Jenny
    Sep 25, 2025
    1.0
    I have been to this Dairy Queen two times in the last couple months and both times I have had a horrible experience. I had two different employees both times and both were equally as rude and disrespectful. I sat in the drive through much longer than I should’ve been both times. When I got to the window, the worker was acting like customers were a bother and simple questions were too much. I overheard her talking to other customers behind me and she was being extremely rude. The worker I had today hardly said a word to me. Extremely disappointed in this service. I expect better from employees. I will not be visiting this location again.
  • SP
    Steph Pennings
    Sep 12, 2025
    2.0
    Our family of four went though the dive thru for supper. Spent around $50. And everyone’s food was far from hot. It was later in the evening around 8pm. Not real busy and took longer than expected.
  • SC
    Sheila Christenson
    Sep 11, 2025
    1.0
    Nobody working the counter so we all left. Girl taking drive thru orders kept saying ugh I don't want to take any more orders..Guy working in kitchen said no everytime he got a food order. Very unprofessional here so we won't return
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill is known for soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 137 Access Way, Spicer, MN 56288-9601, United States.