Wendy's

3.6
673 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1051 Red Fox Road, Shoreview, MN
55126, United States

Hours

Reviews

3.6
673 reviews
5 stars
261
4 stars
159
3 stars
87
2 stars
44
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold, burnt, or incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.

Cleanliness

Several customers noted the restaurant was clean, but some mentioned issues with the dining area and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and online orders.

Service Speed

Service speed varied widely, with some customers experiencing long wait times and others reporting quick service.
  • AG
    Amy G
    Dec 31, 2025
    1.0
    My partner and I ordered online. We obviously ordered and paid through the app. When we arrived, were told the computer hadn’t synced yet and we’d need to come back a bit later. When we returned 15 minutes later, they’d given our order away… because when the customer was asked, “are you so-and-so?” They said yes, were handed our order. Staff member refused to refund, refused to give the food, and wouldn’t apologize. Pretty shameful.
  • AN
    Afro ninja
    Dec 26, 2025
    1.0
    I ordered online through my app. Pulled up to the window and was asked to pull up. I waited got my food and checked to see if everything was there. We were good, then brought it home. The food was sloppy, fries were cold, my wife and I cut a burger in half took 1 bite and spit it out. The chicken nuggets made my stomach sick. Will never go back to this location again.
  • HD
    Heike Dodge
    Dec 19, 2025
    5.0
    Exceptional customer service. Every employee we came in contact with went above and beyond. The restaurant was very clean and well-kept. One of the best fast food experiences I've had in a while.
  • JH
    Jessica Huttner
    Oct 20, 2025
    5.0
    This wendys is nice and clean, staff is helpful, also best fast food chicken nugget by far.
  • BY
    Beto Yang
    Oct 11, 2025
    1.0
    Walked in and waited over 10 minutes in front of the register. Never took my orders. Extremely disappointed.

Frequently Asked Questions About Wendy's

Is 431 Shoreview Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Shoreview?

The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 7:00 AM to 1:00 AM.