Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
444 reviews
5 stars
212
4 stars
75
3 stars
52
2 stars
34
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many reports of rudeness and poor attitudes from staff, while some customers praised friendly service.
Wait Times
Numerous reviews mention excessively long wait times in the drive-thru, with some customers experiencing waits of over 20 minutes.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others reported issues like dry burgers and improperly mixed blizzards.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Management Issues
There are complaints about management and staffing, with suggestions that training and oversight need improvement to enhance customer experience.
- THTy HubbardNov 4, 20251.0employees are mean and rude did not even say one word or great me
- MTMarissa TuccittoOct 15, 20251.0Terrible Dairy Queen. Terrible customer service. Could not tell me what was in their blizzards. When I got to the window didn’t even greet me. As a prior Dairy Queen employee at a different location the presentation of their products is horrendous.
- SHSanovia HawkinsOct 14, 20251.0The service was terribly rude. There was a baby spider crawling in my food…. That’s so unprofessional yall are weird. And a lady got mad because my friend said “regular mellow yellow” because the fries size was regular. She didn’t mean to say that clearly she had a brain fart. Then the girl gonna get mad over her saying that…. Yall need to learn patience and kind customer service
- BSBrad StrandOct 2, 20255.0Fantastic customer service
- RORobert OBrienSep 7, 20252.0If like waiting for 15 minutes in the drive thru for a single item this is the place for you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Shoreview, MN?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill at 4615 Hodgson Rd wheelchair accessible?
Yes, the location is wheelchair accessible and offers facilities such as restrooms and high chairs.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Grillburger®, soft-serve ice cream cones, shakes and malts, and DQCakes.com for cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers a drive-thru for customer convenience.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available alongside indoor seating.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can order for pickup online through their website.
What family-friendly amenities are provided by Dairy Queen Grill & Chill?
The location offers booster seats, high chairs, is good for kids, and has family-friendly seating.
Which nearby places can help me plan a visit or activities around Dairy Queen Grill & Chill?
Nearby places like Kowalski's Markets, Starbucks, and Nekter Juice Bar offer complementary food and shopping options for customers visiting Dairy Queen.
Is public transport or nearby fast food available near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Subway Chambers St and another Dairy Queen location, providing multiple dining choices.
Where can I find services like car wash or banking near Dairy Queen Grill & Chill?
Mister Car Wash and BankCherokee are nearby, allowing customers to combine errands with their Dairy Queen visit.