Chipotle Mexican Grill

3.1
1173 reviews
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About

Mexican Restaurant
Chipotle Shoreview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1021 Red Fox Rd, Shoreview, MN
55126, United States

Hours

Reviews

3.1
1,173 reviews
5 stars
376
4 stars
200
3 stars
116
2 stars
115
1 star
366

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with dirty tables, overflowing trash cans, and unsanitary conditions.

Customer Service

Many customers experienced rude and unhelpful staff, with reports of poor attitudes and lack of responsiveness.

Food Quality

Food quality is inconsistent, with complaints about undercooked rice, small portion sizes, and missing ingredients.

Order Accuracy

Numerous reviews mention issues with missing items in orders, incorrect orders, and poor handling of online orders.

Staff Attitude

Staff members are often described as disengaged or unfriendly, contributing to a negative dining experience.
  • PV
    Pa Vang
    2 days ago
    3.0
    Did not have fajita veggies.
  • DD
    Dalton
    Nov 10, 2025
    2.0
    It's so dirty in here and two times in a row the rice hasn't been cooked enough.
  • GW
    Gano Wetherby
    Nov 1, 2025
    1.0
    Made a large order and meal were not prepared as ordered, no help when we picked it up and then when we received the survey to fill out it said it could not take our survey at this time. Shocker I feel like we were robbed
  • EC
    Emilio C
    Oct 25, 2025
    5.0
    Stopped in this past week and couldn’t be more pleased with Trey’s excellent customer service! Very polite and attentive, thank you Trey!
  • CM
    Calvin Manning
    Oct 14, 2025
    1.0
    Woman on line helping food seemed miserable when met with a smile and plenty of thank you's. Half scoops of everything , I asked for more chicken after saying double and was given one portion, I then was ment with " I know my portions" and following complaints under her breath after I told her I'd pay for more of anything. Nothing asked was given. At the end of the line it she decided to smash my bowl and write double chicken. Shame because I like to tip at every location and I was served almost nothing for brining a smile and nothing more. The worst chipolte experience I have ever had and most miserable and rude employee I've encountered at any chipolte. Avoid this location for your own sake.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Shoreview offer?

Chipotle Mexican Grill in Shoreview offers fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill Shoreview?

Chipotle Shoreview is open daily from 10:45 AM to 11:00 PM.