Chipotle Shoreview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with dirty tables, overflowing trash cans, and unsanitary conditions.
Customer Service
Many reviews highlight rude and unhelpful staff, with complaints about poor attitudes and lack of responsiveness.
Food Quality
Customers have experienced issues with food quality, including undercooked rice, missing ingredients, and small portion sizes.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, particularly with online orders.
Staff Attitude
Several reviews mention staff appearing disinterested or annoyed, impacting the overall customer experience.
MJ
Matt Johnson Johnson
3 days ago
1.0
Dysfunctional as can be
MB
Michael Boche
5 days ago
1.0
This place is 100% hands down the worst chipotle I’ve ever been to. Not just once or twice, probably 20 times.
KS
Kat S
Jan 1, 2026
5.0
Great service.
NR
Natalie Rawski
Dec 15, 2025
1.0
Awful food poisoning here! Will not be returning. Sad because I love chipotle chicken bowls. Avocado was brown :( If they offer a BOGO again I won’t fall for it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Shoreview offer?
Chipotle Mexican Grill in Shoreview offers fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill Shoreview?
Chipotle Shoreview is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Shoreview offer pickup and delivery services?
Yes, Chipotle Shoreview offers both in-store pickup and delivery services.
How does Chipotle Shoreview ensure the quality and sourcing of its ingredients?
Chipotle Shoreview follows its 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Are there any online platforms or apps to order food from Chipotle Shoreview?
Yes, you can order food from Chipotle Shoreview via their website, the Chipotle app, or the online ordering platform at https://order.chipotle.com/.
Can customers earn rewards or exclusive offers when visiting Chipotle Shoreview?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods does Chipotle Shoreview accept?
Chipotle Shoreview accepts credit cards and offers gift cards as payment methods.
Is Chipotle Shoreview welcoming to the LGBTQ community?
Yes, Chipotle Shoreview is welcoming to LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Shoreview?
Nearby places include Sport Clips Haircuts of Shoreview for a haircut or grooming, Leeann Chin for Asian cuisine, and Massage Retreat & Spa for relaxation treatments.
Are there convenient shops near Chipotle Shoreview for groceries or quick needs?
Yes, nearby stores such as Trader Joes and Target Store Shoreview offer groceries and other essentials for convenient shopping near Chipotle.
What transportation or service facilities are close to Chipotle Shoreview that might help visitors?
Close to Chipotle Shoreview, you'll find services like LibertyX Bitcoin ATM for transactions and City and County Credit Union for banking needs, making errands easy to manage around your visit.