Wendy's

3.4
481 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8011 Old Carriage Ct., Shakopee, MN
55379, United States

Hours

Reviews

3.4
481 reviews
5 stars
170
4 stars
111
3 stars
55
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude employees, incorrect orders, and long wait times.

Food Quality

Customers frequently reported issues with food quality, such as cold or old food, incorrect orders, and unsatisfactory taste.

Cleanliness

Many reviews mentioned unsanitary conditions, including dirty tables, lack of soap in restrooms, and presence of flies.

Communication Issues

Several customers experienced difficulties with staff communication, including language barriers and unhelpful responses.

Order Accuracy

A significant number of customers noted that their orders were often incorrect or incomplete.
  • AC
    Adam Case
    Nov 17, 2025
    1.0
    i’ve never tried wendy’s bf so i wanted to try something new and i had high hopes about this place i got the opposite the i had to get the manager help me order my meal and speak to the lady at the register i ordered a burger nuggets fries and drink i asked for only cheese, ketchup and mustard nothing else but i only got the burger and i got everything on the burger even tho i asked for 3 things on the burger so i got robbed of my money they need people at the register so it’s easy for people like me that don’t know spanish to order food
  • JM
    Jillian Millhouse
    Nov 1, 2025
    1.0
    Waited at the drive thru for a very long time. The person taking our order couldn’t understand us. Eventually we pulled up to the window and they still couldn’t understand us. Ended up getting charged twice for the wrong thing
  • BF
    Bin Frozen
    Oct 29, 2025
    5.0
    I visited this Wendy’s location and noticed that most of the staff spoke Spanish, with very little English. It made placing my order take longer than expected, and I had to use a translator. It might help if there was at least one staff member who could communicate fluently in English to assist customers.
  • SC
    Sophia C
    Oct 16, 2025
    1.0
    This place it a hit or miss; depending on the team. I've seen the usuals and I know the food will be good. However, the last time I visited (with different workers), I wanted to try a new coffee they released but the workers said they have no idea how to make it. They tried to make it anyways and it was sour coffee. We ordered a hot potato and it was rock hard. The fries were old and cold. Not only that, they were behind two online orders, gave them frosty with no lids, missing food, etc... and it was not rush hour yet. We do not go to this Wendy's anymore.
  • JO
    Jordan Otto
    Oct 15, 2025
    3.0
    I just want to let you guys know I've record ed a video of calling you guys four times in a row and yet not one time did you guys answer the phone that shows me that for one you guys don't bother paying attention to anything and two what kind of person comes in orders food or is a large fry and you guys don't even ask if he wants any ketchup or doesn't want any sauces instead you just throw it in the bag and give it to the customer you guys claim you guys want raises and to make more money but you guys can't even get a simple order right what world are you guys living in I will be sending this video to the higher-ups and I promise you you guys will all get talking to cuz this is unacceptable

Frequently Asked Questions About Wendy's

Is 457 Shakope Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.