CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shakopee is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with issues such as small portions, stale bread, and missing ingredients.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others noted rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
Positive feedback on the restaurant's atmosphere, with mentions of a cozy environment and good seating options.
DB
Dana Bruemmer
4 days ago
5.0
Every employee we interacted with was welcoming, friendly, and very polite. Their positive attitudes made our visit such a great experience. This is definitely the best Panera I’ve been to in terms of service
BA
Barbara Anderson
Jan 22, 2026
4.0
Hot Italian sandwich overly spicy..So greasy the wrapper was dripping with oil. Baguette not fresh. It was 5pm so probabably sat out all day. Asian salad tasted good but VERY small. Needed more lettuce. Water glasses were so small and no covers fit them. It was take out so I couldn't take a water.
MG
M G
Jan 15, 2026
5.0
I never leave reviews but the girl with very long brown hair is always so nice in mornings. She always greets me and has very kind beautiful smile. Food is good. Inside is clean.
DW
D W
Jan 13, 2026
1.0
Another Panera that the workers put their fingers in your cup.
And they dont have enough meat on their sandwiches.Looks like 2"s of extra bread to me!
SE
S Erisea
Nov 5, 2025
5.0
Visited for dinner and didn't want anything "too heavy." Got the You Pick 2 option of the Chicken Bacon Rancher and Harvest Medley Chicken sandwich. Both plate and bowl are clean...no food being taken home for leftovers. The young lady at the register was professional, greeted me with a smile and helped me navigate the menu since it's been a while since I've visited Panera Bread.
Background music not too loud. They had an active fireplace going which was nice. Evening was slow but not vacant. Easily composing this review with little distractions. Would come here again with friends and family.