McDonald's

3.3
2420 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3990 12th Ave, Shakopee, MN
55379, United States

Hours

Reviews

3.3
2,420 reviews
5 stars
761
4 stars
466
3 stars
429
2 stars
226
1 star
538

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and dismissive behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning old fries, overcooked items, and instances of food causing illness.

Long Wait Times

Several customers experienced long wait times for their orders, particularly during late-night shifts.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • TN
    teresa neuman
    Dec 30, 2025
    5.0
    The lady that I was talking to was supposed to give me frise but instead she gave me a burger.😒
  • DS
    Dathan Sargent
    Dec 22, 2025
    1.0
    Got food through the drive thru. Took almost 30 min and my entire order was wrong. I told them that it wasn’t what I ordered and they said deal with it and closed the window on me. Paid almost $30 and got one sandwich some sauce and a tea. Never going back there again
  • ZM
    Zach Mohammud
    Dec 13, 2025
    1.0
    The manager is rude, dismissive, and incapable of getting an order right. I’ve been here multiple times, and not once has my order been correct.
  • GE
    Gracie Estabrooks
    Nov 24, 2025
    1.0
    Why do you blatantly ignore door dash delivery drivers?
  • SD
    Shania Dady
    Nov 23, 2025
    1.0
    Terrible food, store is open 24/7 no clue why your rushing so much on my food like your gonna close? Added things to our meals that cost extra money just to not receive it. DO BETTER AT YOUR JOBS!! Or quit!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7.