Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and dismissive behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning old fries, overcooked items, and instances of food causing illness.
Long Wait Times
Several customers experienced long wait times for their orders, particularly during late-night shifts.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
TN
teresa neuman
Dec 30, 2025
5.0
The lady that I was talking to was supposed to give me frise but instead she gave me a burger.😒
DS
Dathan Sargent
Dec 22, 2025
1.0
Got food through the drive thru. Took almost 30 min and my entire order was wrong. I told them that it wasn’t what I ordered and they said deal with it and closed the window on me. Paid almost $30 and got one sandwich some sauce and a tea. Never going back there again
ZM
Zach Mohammud
Dec 13, 2025
1.0
The manager is rude, dismissive, and incapable of getting an order right. I’ve been here multiple times, and not once has my order been correct.
GE
Gracie Estabrooks
Nov 24, 2025
1.0
Why do you blatantly ignore door dash delivery drivers?
SD
Shania Dady
Nov 23, 2025
1.0
Terrible food, store is open 24/7 no clue why your rushing so much on my food like your gonna close? Added things to our meals that cost extra money just to not receive it. DO BETTER AT YOUR JOBS!! Or quit!
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 3:30 AM to 2:45 AM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's meals?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located at 3990 12th Ave, Shakopee, MN 55379, USA.
What nearby food options are available around this McDonald's?
Nearby food options include Culver's, Arizona's Restaurant & Lounge, Muddy Cow bar and grill, Pho 83 Vietnamese Restaurant, and The Donut Hole.
Are there nearby hotels for visitors wanting to stay close to McDonald's?
Yes, nearby hotels include My Place Hotel, AmericInn, Baymont by Wyndham Shakopee Minneapolis, My Place Hotel-Minneapolis/Shakopee, and Sandalwood Studios & Suites.
What local amenities can customers visit near McDonald's?
Customers can visit nearby amenities like Wells Fargo ATM, Redbox kiosk, PawnXchange pawn shop, Snap Fitness gym, and Lowe's Home Improvement store.