McDonald's

3.3
2410 reviews
Get DirectionsCallWebsite

Business Details

3990 12th Ave, Shakopee, MN
55379, United States
(952) 402-9100
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3990 12th Ave, Shakopee, MN
55379, United States

Hours

Reviews

3.3
2,410 reviews
5 stars
754
4 stars
466
3 stars
428
2 stars
226
1 star
536

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting poor treatment and lack of professionalism.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with complaints about old fries, overcooked items, and unsatisfactory meal preparation.

Long Wait Times

Several customers reported excessively long wait times for their orders, particularly during late-night shifts.

Cleanliness and Safety

Concerns were raised about cleanliness, including unsanitary conditions and safety issues related to staff behavior.
  • SD
    Shania Dady
    1 day ago
    1.0
    Terrible food, store is open 24/7 no clue why your rushing so much on my food like your gonna close? Added things to our meals that cost extra money just to not receive it. DO BETTER AT YOUR JOBS!! Or quit!
  • LT
    Lova Tae
    Nov 4, 2025
    1.0
    The possible Manger Regina is very rude . I came about 4:30 in the morning to just get a breakfast sandwich before work . She states I can not use the code until 5 and I was a bit confused and asked why is that . She huffs at me and says “that’s how it’s always been” … ok ? I’m just trying to understand because it’s saying I can use it at this moment , again she says well It’s 5 . I pull to the window to get the receipt now she says I cancelled it out you’ll get a new code and just shuts the door . If that is how a manger acts I could just imagine the employees. I typically don’t go to this specific McDonald’s , I think I’ll pass on future endeavors .
  • VV
    Vina
    Nov 4, 2025
    5.0
    The bright brunette woman with the beauty mark on her face and the pixie cut was lovley. She gave us fresh fries and was personable and helpful.
  • MO
    Matt Olson
    Oct 31, 2025
    1.0
    They advertise McDonald’s monopoly and the food that is suppose to have the tags don’t. That’s false advertisement. I ate here yesterday I got a Big Mac and I got very sick
  • EM
    Eldrick Martinez
    Oct 17, 2025
    5.0
    My son was just dropped off at work. He's behind me as I enter to get some filtered water. At the cashier, there is an owner and his dog. I passed the dog, but the dog became aggressive when my son passed him wearing a hoodie. The owner claimed that because of my son's hoodie, his dog perceives him as a danger. Is it possible to remove the hoodie? I turned around. Is he being serious? Because of his foolish owner, the dog nearly died.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7.