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Jimmy John's

3.7
(255 reviews)
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Business Details

1329 Heather St, Shakopee, MN
55379, United States
(952) 746-5990
https://locations.jimmyjohns.com/mn/shakopee/sandwiches-833.html

About

Sandwich Restaurant

Location

Jimmy John's
1329 Heather St, Shakopee, MN
55379, United States

Hours

Reviews

3.7
255 reviews
5 stars
122
4 stars
45
3 stars
27
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Staff Attitude

Feedback highlighted issues with staff professionalism and friendliness, with some customers reporting rude behavior.

Food Quality

While many enjoyed the sandwiches, there were mixed reviews regarding freshness and portion sizes.

Delivery Issues

Customers expressed frustration with delivery times and difficulties in reaching the store by phone.
  • TH
    Tanya Howard
    1 day ago
    5.0
    Picked up my mobile order and they're sandwich was missing the meat and the sauce. I received a sandwich with lettuce and tomato. No sauce and no turkey. They fixed the issue with a free sandwich next time. Thank you!
  • JM
    Jon M
    Feb 16, 2026
    1.0
    ‘Freaky Fast’? More like ‘hope it arrives today’!
  • TS
    Travis Senenfelder
    Feb 5, 2026
    1.0
    Could not have any slower of service… corporate needs to retrain this entire crew. 4 customers in the store 4 people working Waited 22 mins for one sandwich and the others were waiting a long time as well
  • KN
    Kevin Nelson
    Jan 28, 2026
    5.0
    Exactly what you expect from a fast service subshop.
  • CC
    Chris
    Dec 18, 2025
    1.0
    Franchise owner does not make there service affordable. I have coupon for 4.99 sub. It's 8.03 after delivery, that's fine no biggie. When I add a bag of chips, price for the chips , is $6. Nope. Never again will you get a order from me. Your telling me I have to work over a hour, taxed, to buy a small sub and bag of chips? And every item that is added, the delivery fee x2 also.. Scummy buisness owner.
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