Jimmy John's

3.7
251 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1329 Heather St, Shakopee, MN
55379, United States

Hours

Reviews

3.7
251 reviews
5 stars
120
4 stars
45
3 stars
27
2 stars
16
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive phone lines.

Food Quality

While many enjoyed the sandwiches, there were complaints about inconsistent quality, including poorly made sandwiches and missing ingredients.

Speed of Service

The business is known for its fast service, but several reviews indicated that the speed has been inconsistent, with some customers experiencing long wait times.

Friendly Staff

Despite service issues, many customers praised the friendliness and helpfulness of the staff at this location.
  • CC
    Chris
    Dec 18, 2025
    1.0
    Franchise owner does not make there service affordable. I have coupon for 4.99 sub. It's 8.03 after delivery, that's fine no biggie. When I add a bag of chips, price for the chips , is $6. Nope. Never again will you get a order from me. Your telling me I have to work over a hour, taxed, to buy a small sub and bag of chips? And every item that is added, the delivery fee x2 also.. Scummy buisness owner.
  • DM
    Derek Marks
    Nov 26, 2025
    5.0
    Service was straight forward, vegetables were fresh and crisp, and the atmosphere was quiet and enjoyable. Thanks for the experience!
  • KR
    Karen Rasmussen
    Oct 5, 2025
    3.0
    Their sandwiches are really good better than subway in my opinion
  • NT
    Noah Thomas
    Sep 8, 2025
    1.0
    My $20 sandwich had basically no tuna salad on it. Waste of money. They also forgot to give me napkins also which I put on my order. Ridiculous.
  • CJ
    Cody Johnson
    Aug 7, 2025
    1.0
    Employees were very rude and unprofessional, bread was rock hard and had to remake my sandwich 3 times!!! Still went to leave a tip since I felt bad for the other people working and the guy literally told me they don't need/want a tip. Sad that they can't even handle a job at jimmy johns!