Business Details
About
Mexican Restaurant
Chipotle West Shakopee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.2
490 reviews
5 stars
100
4 stars
30
3 stars
32
2 stars
27
1 star
301
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including stale chips, undercooked rice, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect order fulfillment, and lack of attention to customer needs.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, overflowing trash, and unsanitary conditions reported by multiple customers.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, claiming they were consistently small and not reflective of what was ordered.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with food quality and service, suggesting inconsistency in performance.
- AJAriel Joseph3 days ago1.0Food was cold as if they didn’t preheat anything and just threw everything together. I order chips and queso and the chips were really stale! Don’t order from here!!
- JCJ CJan 4, 20261.0Food was fine, but don’t choose this chipotle for friendliness! I simply had a question about it ordering a side and the manager was so rude! Chipotle wonders why they are struggling, look at the environment of your restaurants. Employees are stressed and not empowered to make decisions.
- JWJake WelchDec 27, 20251.0Probably the worst chipotle location I've been to. I live in the area, so I've ordered from here several times over the years. There's always been something wrong or missing with my order and the portion sizes are the smallest I've seen compared to other locations. You're better off going to the other Shakopee location.
- HRHolly ReipkeNov 8, 20252.0The staff was nice, (alot of them standing around) food was okay, but the place was filthy. The windows were a disaster, the bottle drink center was nasty, all the tables dirty, trash full, no toiet paper and a staff member had been in there before me.... hoping we don't get sick.
- DDDask DaskNov 7, 20251.0They don’t put forks and spoons in to-go orders — that’s insane. Are people supposed to eat with their hands or go inside after the drive-thru just to get utensils? That’s ridiculous.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in West Shakopee offer?
Chipotle Mexican Grill offers Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill in West Shakopee?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in West Shakopee?
It is located at 1120 Vierling Dr E, Shakopee, MN 55379, USA.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
How does Chipotle ensure the quality of its ingredients?
Chipotle sources ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers, promoting an inclusive environment.
What are some nearby Mexican restaurants to Chipotle in West Shakopee?
Nearby Mexican restaurants include Taco Bell and Taco John's, offering customers alternative Mexican fast-food options.
What nearby mobile phone stores could I visit when coming to Chipotle?
Nearby mobile phone stores include AT&T, AT&T Store, and T-Mobile, which you can visit for phone-related services before or after dining at Chipotle.
Are there any nearby financial services around Chipotle West Shakopee?
Yes, nearby financial services include Wells Fargo Home Mortgage, Prime Security Bank, Belay Financial Services, and Madetzke Financial Practice.
What other dining options are near Chipotle Mexican Grill in West Shakopee?
Other nearby dining options include Papa Murphy's (pizza), Sapporo (Japanese/sushi), Pizza Ranch (buffet and pizza), and Shakopee Cub Foods (restaurant).