McDonald's

3.5
1325 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 Twin Rivers Ct, Sartell, MN
56377, United States

Hours

Reviews

3.5
1,325 reviews
5 stars
441
4 stars
278
3 stars
289
2 stars
122
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting poor interactions and long wait times.

Food Quality

Many reviews mention inconsistent food quality, with complaints about cold, undercooked, or incorrect orders.

Cleanliness

Some customers noted cleanliness issues within the restaurant, while others reported satisfactory conditions.

Order Accuracy

A recurring theme is the frequent inaccuracy of orders, with many customers receiving incorrect items or missing components.

Speed of Service

Customers frequently expressed frustration with slow service, particularly during busy hours or at the drive-thru.
  • HH
    Hayden
    Nov 8, 2025
    5.0
    These fries are great for my tastebuds but are bad for my body and I’m Lovin in!
  • JB
    Jon Bartell
    Nov 3, 2025
    1.0
    I made a mobile order for curbside pick up at 11:30am today, and arrived at 11:40. I waited until 11:53am and went inside to pick it up instead. There was approx 10 people waiting to be helped, and no one at the counter to take orders for another 5 minutes! I finally got the attention of a kid that finally got me my order. When I got back work to eat, the food was cold and not good at all. I have ate at this location many times, and today was by far the worst experience! Disappointed!
  • JL
    Jon Lee
    Nov 3, 2025
    5.0
    Great place to eat breakfast.
  • LL
    Luna
    Nov 3, 2025
    3.0
    Clean lobby, food coming out is always a bit slow, usually about ten minutes, which is pretty long for a fast food place. I like to go inside often to use the self service kiosk for my app and usually take advantage of the two for one deal on McDoubles. I like to order on average 8-12 burgers to last me the day and share with co workers, & there is always big dramatic sighs and yells about my "Big order" coming from the kitchen that I think should be addressed. They should understand that there are customers only a few feet away that can hear, it is there job to cook after all, and should be addressed by management in my option😌
  • JT
    Jersey T
    Oct 26, 2025
    1.0
    I’ve been to this McDonald’s a few times, and unfortunately, it’s never been a good experience. I’m new to the area and this is the closest location to me, but the service and food are consistently disappointing. The drive thru staff greet you with a snarky tone and often interrupt while you’re ordering. The food is rarely fresh. it’s usually cold, messy, and hard. When I’ve called to report issues, the staff argue instead of apologizing or trying to make it right. Definitely needs better customer service and food quality control.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 120 Twin Rivers Ct, Sartell, MN?

The restaurant is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

Drive-through service is available daily from 6:00 AM to 11:00 PM.