Wendy's

2.7
89 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2013 South Robert St., Saint Paul, MN
55118, United States

Hours

Reviews

2.7
89 reviews
5 stars
30
4 stars
3
3 stars
8
2 stars
7
1 star
41
  • KV
    Kalley Vetter
    Nov 12, 2025
    1.0
    They use an awful AI program to take orders. Its slow and it cut us off so we had to finish ordering at the window with a person anyways. Our order ended up being wrong. The fries and burgers tasted old. Overall, slow, inaccurate service just to get poor, day-old food
  • CR
    Carley Ryan
    Nov 11, 2025
    1.0
    Oh my gosh, rude staff! The lady I spoke to acted like I was such a bother because I didn’t know where to go to pick up a DoorDash order! And the fact that you can’t get it through the drive thru?! Absolutely ridiculous. 10/10 DO NOT RECOMMEND
  • JB
    Jessica B
    Nov 7, 2025
    1.0
    I just had The Worst Breakfast Baconator. I eat this sandwich all the time, I even have it DoorDasher and even that was better than the one received from the drive thru today. Maybe the had AI take the order and make it. I am beyond disappointed
  • IS
    ibzan sanchez
    Oct 31, 2025
    1.0
    Placed a mobile order at 10:20 AM so I could grab it fast. Showed up literally 3 minutes after 10:30 and was told my food would be thrown away because “you have to be here before 10:30.” Wow. I didn’t realize Wendy’s food has the same expiration rules as Cinderella’s carriage. 🕑🥤✨ Imagine paying for food just for them to threaten to toss it and act like it’s normal. Customer service here needs a reboot — or at least a clock that’s not set by NASA.
  • AA
    A
    Oct 27, 2025
    1.0
    Extremely frustrating that instead of hiring workers from the significant pool of people who are needing and willing to work, that Wendy’s implemented an AI order taker in the drive through. The AI also has never gotten my order correct and/or it errors out so staff have needed to address my order anyway. Since implementing AI, the staff seem more stressed. Workers have a positive impact on customers and removing the human connection is the opposite direction of what the world needs. On a food note, the food has been cold a few times or incorrect but the fries are usually good. Do better.

Frequently Asked Questions About Wendy's

Is 2013 S Robert Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.