Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely rude and unhelpful staff, with several customers expressing frustration over poor service and lack of respect.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared, or contaminated food items.
Wait Times
Customers frequently noted long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
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Alicia Oconnor (Peris dolli)
5 days ago
2.0
The manager at this location a Hispanic lady she is very rude she kept cutting me off and wouldnt let me finish my order, and when I asked her did I do something to cause the rude service she slammed the window. She should have consequences for things like that.
HP
Hser Pwee
Dec 17, 2025
1.0
Genuine question. Why are the workers absolutely so rude?
RE
Robert Emmerich
Dec 12, 2025
3.0
It's Wendy's. Nothing much to say but thanks.
RR
Ramon
Dec 2, 2025
1.0
This was hands-down one of the worst fast-food experiences I’ve ever had. The drive-through at this Wendy’s is a complete mess, and the person taking orders, Evelin, made it even worse. She was extremely rude, hard to communicate with, and acted like helping a customer was an inconvenience.
My order was messed up three different times, and somehow I still got overcharged. At no point did Evelin show any effort to fix the situation or even acknowledge the mistakes. The attitude was terrible, the service was sloppy, and the whole experience felt like no one there cares about doing their job.
If this is the level of customer service they’re allowing, management seriously needs to step in. I will NOT be returning to this location until they replace or retrain the people working the drive-through.
Save yourself the frustration — this Wendy’s is a disaster.
1S
1 s s
Nov 11, 2025
1.0
The workers here are extremely rude. They barely answer you at the drive thru order screen. So, I drove up to the payment window and they ignored me for 5 mins until. Someone came to the window and yelled and slammed the window in my face. The one who served me is Hispanic woman and claimed she is the manager, her name is supposedly “Kate” (made up name, I’m sure) I will not spend a penny here again. I hope they get shut down. Trashy location. Trashy workers. Disgusting service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1770 University Ave W. in Saint Paul?
The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1770 University Ave W. serves breakfast, including combos, classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's near me?
Yes, delivery is available where offered. You can order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 1770 University Ave W. for questions or feedback?
You can call them directly at (612) 220-0928, reach customer care at 888-624-8140, use live chat via their contact page, or fill out a customer satisfaction survey online.
Where is this Wendy's located?
It is located at 1770 University Ave W., Saint Paul, MN 55104, USA.
Is drive-thru available at this Wendy's?
Yes, drive-thru service is available at this location during operating hours.
What nearby places might I visit before or after dining at Wendy's?
Nearby points of interest include Dickerman Park for outdoor activities and Fairview Avenue train station if you're using public transit.
How can I get to Wendy's using public transportation?
You can use the nearby Fairview Avenue train station for convenient access to Wendy's at 1770 University Ave W.
Are there other restaurants near this Wendy's?
Yes, nearby restaurants include Russian Tea House (Russian cuisine), Arby's (American fast food), and Fortune Wok.