Wendy's

3.6
1139 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1770 University Ave W., Saint Paul, MN
55104, United States

Hours

Reviews

3.6
1,139 reviews
5 stars
430
4 stars
248
3 stars
182
2 stars
94
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with several customers expressing frustration over poor service and lack of respect.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared, or contaminated food items.

Wait Times

Customers frequently noted long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
  • AD
    Alicia Oconnor (Peris dolli)
    5 days ago
    2.0
    The manager at this location a Hispanic lady she is very rude she kept cutting me off and wouldnt let me finish my order, and when I asked her did I do something to cause the rude service she slammed the window. She should have consequences for things like that.
  • HP
    Hser Pwee
    Dec 17, 2025
    1.0
    Genuine question. Why are the workers absolutely so rude?
  • RE
    Robert Emmerich
    Dec 12, 2025
    3.0
    It's Wendy's. Nothing much to say but thanks.
  • RR
    Ramon
    Dec 2, 2025
    1.0
    This was hands-down one of the worst fast-food experiences I’ve ever had. The drive-through at this Wendy’s is a complete mess, and the person taking orders, Evelin, made it even worse. She was extremely rude, hard to communicate with, and acted like helping a customer was an inconvenience. My order was messed up three different times, and somehow I still got overcharged. At no point did Evelin show any effort to fix the situation or even acknowledge the mistakes. The attitude was terrible, the service was sloppy, and the whole experience felt like no one there cares about doing their job. If this is the level of customer service they’re allowing, management seriously needs to step in. I will NOT be returning to this location until they replace or retrain the people working the drive-through. Save yourself the frustration — this Wendy’s is a disaster.
  • 1S
    1 s s
    Nov 11, 2025
    1.0
    The workers here are extremely rude. They barely answer you at the drive thru order screen. So, I drove up to the payment window and they ignored me for 5 mins until. Someone came to the window and yelled and slammed the window in my face. The one who served me is Hispanic woman and claimed she is the manager, her name is supposedly “Kate” (made up name, I’m sure) I will not spend a penny here again. I hope they get shut down. Trashy location. Trashy workers. Disgusting service.

Frequently Asked Questions About Wendy's

Is 404 Midway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1770 University Ave W. in Saint Paul?

The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 1:00 AM.