Papa Johns Pizza

Reviews

• CW

  Connie Wp

  Dec 7, 2025
  5.0
  Delivery
• DD

  Dejablu

  Oct 2, 2025
  1.0
  ABSOLUTLY NO PARKING AT ALL!!
• HA

  Hanan Abdirahman

  Jul 28, 2025
  1.0
  I placed an online order around 10:40pm with the form of payment being cash. After my order had been submitted and I wanted to track my order, the website redirected me to DoorDash tracking because it would be more efficient. After redirecting me to it, it also gave me an option to change my payment from cash to card which I ended up doing. The payment was successful and I was charged $38.07 from my debit card thru DoorDash. After a while I go to check on the status of my order and see that it was cancelled 5 minutes after I had first submitted it. I called the store and the person on the phone was rude and rushing me. I didn’t even get to finish the sentence before he interrupted me and said that my orders outside. I was like “..okay.. how do you know?” And he said that the driver had just called him to call me. I was okay with that disrespect and let it slide. My sister went outside to get the pizzas, but the driver said that she had to pay with cash and he refused to give her the pizzas. I came outside to try and resolve the issue. I explained to him that I had originally selected cash to be the form of payment (and showed him the receipt for that), but changed it to debit after the order was submitted thru the DoorDash tracking that the Papa John’s site redirected me to. I showed him that I had also been charged from my debit accounts but he gave me the attitude that he wasn’t trying to hear any of it. He said that this is above his pay grade and he doesn’t get paid enough to be dealing with this and to call the store because he can’t wait for me and will be back if the issue is resolved. I said that they close in 30 minutes so how would I be able to receive my pizzas. He said to just call the store and rushed to his car and drove off. I called the store and the same man from earlier had picked up. I quickly explained my situation to him and he asked for the order name. I provided it to him and he said that they haven’t received the payment and that he could redirect me to the customer care, again sounding very rude and quick. I asked about my payment tho? And he said they’d give me the refund thru there. I said okay and asked for the customer care and he gave me the number. I called and the automated voice told me to leave a message and that’s they’d reach back to me within 48 hours. So I did not receive my pizza and I have to wait 2 days to not receive my refund, but to just get a response from my situation. The situation was handled so poorly and disrespectfully, I’m so shocked honestly. And I’m not one to be an angry customer or look for anything to make a problem since I also work at a fast food place and I know how customers can be sometimes or what it’s like to have a bad day while working trying not to put it on the customers, but I wouldn’t even treat my rudest customer like this. This is the worst service I’ve ever experienced and of course I won’t be back here again. The redirection to DoorDash is clearly not a good system. If only I could give this review a 0/5
• MM

  Matthew Montey

  Feb 27, 2025
  1.0
  I ordered a large ultimate pepperoni and a large Philly cheese steak pizza with an order of 16 wings and a 2 liter. Both pizzas were half crust and half toppings. The toppings did not even come close to the edge. The wings were great though. After delivery, taxes and a $20 tip it came out to $88 and change, and the best you did was two half pizzas. Pitiful.
• JE

  Jeremiah Eull

  Jun 12, 2023
  1.0
  Food was fine but I ordered it for a specific time 2 hours in advance. The operator screwed up and scheduled a delivery as soon as possible and I told him to fix it. I waited on hold for 5 minutes and he told me it was fixed. It was not. Pizzas that were supposed be delivered at 1:00pm were delivered at 11:55am. It screwed up everything for my group.

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