McDonald's

3.4
2662 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
471 Marion St, Saint Paul, MN
55103, United States

Hours

Reviews

3.4
2,662 reviews
5 stars
815
4 stars
587
3 stars
512
2 stars
223
1 star
525

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Drive-Thru Experience

While some found the drive-thru to be quick, many others experienced significant delays and confusion with their orders.

Limited Accessibility

Customers expressed frustration over the lack of dine-in options, restrooms, and overall accessibility of the location.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items, while others complained about cold or incorrect orders.

Customer Complaints

Many customers noted ongoing issues with order accuracy and management's lack of responsiveness to complaints.
  • RR
    Ray
    3 days ago
    1.0
    When I received my order, they didn’t give me my deluxe mccrispy bacon burger. They also forgot the ice cream that I ordered with my money. They also forgot about our drinks when the lady asked us if we had our drinks like no girl we didn’t and you never gave it to us. And when she gave us our drinks, she only gave two drinks when I ordered three. They gave me a snack wrap when I never ordered it like what is your problem?
  • MH
    Mr Harpe
    3 days ago
    5.0
    I gave this place another try. I only went because my wife stated that a Employee by the name of Michelle is very fast friendly and warm personality and had her food very hot, & thank god when I went Michelle was working and she was super friendly and smelled pretty amazing. Me and my wife will be going back !
  • AA
    Ashley (Ash)
    Nov 16, 2025
    1.0
    I was there yesterday I have my receipt I usually go and order two $5 meal deals and it’s usually 10.98 well I got to the window before paying and asked if I was up charged for something because usually it’s 10.98 and that’s all I get when I go so I know how much it is. He said “two $5 meal deals $11.32” so I said if I’m being upcharhed for something I don’t want that I didn’t ask for it. He said “it’s 11.32” I said no usually it’s 10.98 he said “what do you want me to do” so I just paid for it and I get my receipt and see he upcharged me for a large drink that I didn’t ask for he never asked me if I wanted that it comes with two small drinks that’s what I ordered and I had already ask if he upcharged me for something and refused to tell me. Until I could see on my receipt it says upcharged for large drink that I never asked for and asked him to take off that if he did that and he would not. I will not be coming back if they want to be sneaky and put things on that I did not ever ask for. Stop being sneaky and adding things to orders people did NOT ask for. Ridiculous and then refuse to do anything about it and act like I’m the problem. I will not be spending my money here where you want to be sneaky about things. I will not come back to have that happen again. Absolutely not.
  • TT
    TV 10 tube
    Oct 27, 2025
    1.0
    Was charged and no food because unavailable. Manager that can't even speak English didn't even want help with anything and said they wont give a refund or change the order or anything to fix the problem sad.
  • PS
    Peter Seitz
    Oct 14, 2025
    1.0
    Long story short: they charged for food, lost it, and refused to make it right or refund. Had to dispute it with the credit card company to get our money back. In August my partner and I used the app to order ahead thru the drive thru. Total was about $30. When we get to the window the attendant looked confused and said the order was marked as done. We asked if we could have our food since we had the documentation that the order was ours and we clearly did not have the food. He said he'd have to charge again. We then reported a problem in the app, which told us we had to discuss with store management. When we called them, the manager said we had to go thru the app. Mind you, we had receipts. Neither the app or the store wanted to give us our money back. These people quite literally defrauded me out of $30, either by intention or by incompetence. We had to go through the hassle of disputing the charge with the credit card company and submit documentation, when multiple people could have just apologized and given us the food we paid for.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 471 Marion St, Saint Paul?

McDonald's at 471 Marion St in Saint Paul is open 24 hours every day of the week for both dining in and drive-thru services.

Does this McDonald's offer delivery and pickup services?

Yes, it offers delivery services including same-day and no-contact delivery, as well as curbside pickup.