Business Details
About
Mexican Restaurant
Chipotle Grand Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
1,776 reviews
5 stars
463
4 stars
268
3 stars
157
2 stars
140
1 star
748
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or undercooked items, small portions, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty and unsanitary, with complaints about the dining area and food preparation areas.
Staffing Issues
Numerous customers noted that the location appeared understaffed, leading to slow service and disorganization.
Management Concerns
Several reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
- HHHarperNov 13, 20252.0The food is ok but they are almost always understaffed and it takes way too long
- RARyleigh AmunrudNov 8, 20251.0This place does not know how to train their employees. They continue to give such weird portions. I got delivery and my family members only got have of her bowl filled (sideways). My bowl only had three pieces of carnitas which I had to pay extra for, we both ordered chips and did not get them either. This place has failed my orders numerous times. I will not be coming here ever again due to that. It’s quite embarrassing to go in person and having to ask for them to do their job. I’m not asking for an entire filled to the brim bowl but I’m asking for a reasonable amount for the price.
- RPRichard ParkerNov 3, 20251.0Management sucks. Understaffs, no veggies, smaller portions, all for more $$. Save yourself time and money and go somewhere local.
- SMSam MorinOct 23, 20251.0Easily the worst chipotle I’ve ever been to. I live in the area so I’ve given it a few chances. My orders are never on time, and every time I see people moving around incredibly slow while the line builds up. If you want to get a bowl from this place, get ready to wait 25 mins, no matter what the line looks like.
- ANAllyssa NathanOct 16, 20255.0Showed up with a friend to grab some food just in time to witness an impatient, immature and selfish man yell at the workers because they were taking too long to make his food, food that was being made FRESH, when they can finally start making his bowl, this awful excuse of a human being storms off, throughout all this, the staff remained calm, professional and reasonable throughout, and because of a little patience I got my food and it was wonderful, shoutout to these workers seriously, great people
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Grand Ave offer?
Chipotle Mexican Grill on Grand Ave offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 867 Grand Ave, Saint Paul?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Grand Ave offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill on Grand Ave?
You can order online through Chipotle’s official order website or their app available on the Apple App Store.
Does Chipotle Mexican Grill on Grand Ave accept credit cards and offer catering?
Yes, this location accepts credit cards and offers catering services among other services like gift cards.
Is Chipotle Mexican Grill on Grand Ave LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers and promotes an inclusive environment.
What social media channels can I follow to stay updated on Chipotle Mexican Grill's offerings?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and promotions.
Are there any shopping centers near Chipotle Mexican Grill on Grand Ave where I can visit before or after my meal?
Yes, Victoria Crossing West and Grand Place shopping centers are nearby for convenient shopping experiences along with your visit to Chipotle.
What fitness and wellness locations are near Chipotle Mexican Grill on Grand Ave?
Nearby fitness and wellness spots include CorePower Yoga studios and StretchLab gym, which customers might find great for post-meal workouts or relaxation.
Can I visit any medical or health-related facilities close to Chipotle Mexican Grill on Grand Ave?
Yes, nearby you will find Smile Lab (orthodontist and dentist), InVision eyewear and optician, and HealthEast Clinic for medical and health services.