Dairy Queen Grill & Chill

3.0
719 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
281 Central Ave E, Saint Michael, MN
55376-4513, United States

Hours

Reviews

3.0
719 reviews
5 stars
230
4 stars
109
3 stars
78
2 stars
56
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Staff Behavior

Feedback indicated a lack of professionalism and customer service skills among staff, with several instances of rudeness and inattentiveness.

Cleanliness

Multiple customers noted that the store was dirty and in need of a thorough cleaning.

Food Quality

While some customers enjoyed the food, there were complaints about the quality and freshness, particularly regarding burgers and chicken.
  • CA
    Cheryl Aaserud
    2 days ago
    5.0
    Bought a large france fries,a plane small sundae and medium thick hot fudge shake.
  • EC
    Emma Cliff
    6 days ago
    1.0
    Teen employees forgot about us in the drive-through- had to wait 20 minutes for our food after we paid. Letting their friends come behind the counter and help themselves to food.
  • CH
    Carl Heine
    Jan 4, 2026
    4.0
    Good place with games to play!
  • MK
    Miles Krauth
    Dec 11, 2025
    1.0
    I ordered a bacon burger with no mayo, when it came out it had mayo on it, the bacon was completely raw, and the fries were cold.
  • JJ
    Juli
    Dec 7, 2025
    1.0
    I wanted to order JUST a burger and was told I couldn't get it without a basket. Ordered 4 chicken strips instead and was charged for a basket but didn't get beverage or fries (but I did get bread). Chicken strips were very dry and barely warm. The did get my Blizzard right though. The man behind the counter was very nice, but didn't seem to know what he was doing and never asked for help.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Saint Michael?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, the location offers a convenient drive-thru for quick service.