Pizza Hut - Closed

Reviews

• RH

  Ryan Hanson

  Jun 1, 2025
  1.0
  So this location is closed Sunday (I ordered online through PizzaHut.com, and the order went through because they “appeared open” as they likely didn’t alert anyone of the Sunday closure- on purpose in my opinion). After not getting my order in 50 minutes and seeing no progress on the order online, I called the store. The customer service rep (they use a centralized company to take orders for the store) lied to me and said the order is currently being delivered. 30 minutes later, nothing. I called back and was sent to “customer retention” and placed on hold. While on hold, I drove to the store and found out it was closed. Nobody ever picked up while I was on hold. Finally I called back about 3-5 times until someone finally cancelled my order. I consider this some extremely shady, scam like business practices. I can’t imagine how many orders don’t get resolved or refunded.
• JJ

  Julianna

  May 26, 2025
  1.0
  Was visiting and went to go order around 11 because at the time the google hours said the store was open till midnight, got there around 11:15 to the store being closed, the next morning I got an email that my order was ready so I tried to call and got transferred to customer service and they told me the store was shut down for maintenance and there was nothing they could do about the charge on my bank account, I asked to speak to someone a little higher because there’s no reason the store should even be able to accept orders and charge people if the store is shut down! The customer service manager was nice and said that the pending charge should reverse into my account and that I would receive a call back. It’s been a week now and Ive recived no call, was still a charged for the order and now I’m having to dispute it with my bank. Very disappointing for being my first time in the cities
• AN

  Annette Nelson

  Apr 19, 2025
  4.0
  Honestly, it was the best pizza from pizza hut that I have had in a while, and the service was great. There just isn't much (if any) "curb appeal" to the space, but if you are able to get over that, I would recommend
• BH

  BBK HJ

  Jan 13, 2025
  5.0
  We had an order where an item was missed but the gm, Kristy, made sure to fix it for us. She went above and beyond with her customer service. We will definitely be back thanks to her!
• PR

  Pam Rykken

  Jul 31, 2021
  1.0
  Pizza arrived two hours late, and had wrong toppings. We called multiple times while waiting for our order and were disconnected.

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