Chipotle Mexican Grill

2.7
442 reviews
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About

Mexican Restaurant
Chipotle Sartell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1708 Crossing Loop, Saint Cloud, MN
56303, United States

Hours

Reviews

2.7
442 reviews
5 stars
123
4 stars
50
3 stars
32
2 stars
32
1 star
205

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.

Service Quality

Customer experiences varied widely, with some praising friendly staff while others reported rude service and long wait times.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like undercooked rice, overly salty dishes, and small portion sizes.

Order Accuracy

Several reviews mentioned problems with order accuracy, including missing items and incorrect orders, particularly with online and pickup orders.
  • KC
    kathleen corbin
    3 days ago
    5.0
    Delicious food. Great friendly staff!
  • AN
    Aseela Nu'man
    Dec 27, 2025
    1.0
    Very disappointed with my order. The portion size was extremely small and felt very stingy. I ordered double chicken, but it honestly looked like half a portion. The rice was not well cooked, and the food was overly salty. For the price, I expected much better quality and portion size. Unfortunately, not a good experience.
  • JS
    Jamie Stone
    Dec 23, 2025
    1.0
    I'll be driving across town to the other location in the future. This location is an absolute dumpster fire. This is the second time I've had to sit in the pickup lane for over a half hour. Once you are in, you are stuck too so no option to leave. This time I received the incorrect order to boot and their site's contact/help center doesn't even work or let me submit.
  • ML
    Mike Leach
    Dec 13, 2025
    2.0
    Staff seemed nice and friendly. Doors were locked 20 mins before closing time. Rice was under cooked and almost all the toppings were already put away, they were out of cheese too. Dining area was very messy, and almost all the fountain drinks were empty.
  • PK
    Pamela Kovarik
    Dec 3, 2025
    5.0
    Half of my class came in to get lunch and all the staff were fantastic! They took the orders very fast and got them through. All the staff on today were very pleasant. 10/10 would go again!

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Sartell known for?

Chipotle Sartell is known for its customizable menu of burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Sartell?

Chipotle Sartell is open every day from 10:45 AM to 10:00 PM.