Chipotle Sartell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.
Service Quality
Customer experiences varied widely, with some praising friendly staff while others reported rude service and long wait times.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like undercooked rice, overly salty dishes, and small portion sizes.
Order Accuracy
Several reviews mentioned problems with order accuracy, including missing items and incorrect orders, particularly with online and pickup orders.
KC
kathleen corbin
3 days ago
5.0
Delicious food. Great friendly staff!
AN
Aseela Nu'man
Dec 27, 2025
1.0
Very disappointed with my order. The portion size was extremely small and felt very stingy. I ordered double chicken, but it honestly looked like half a portion. The rice was not well cooked, and the food was overly salty. For the price, I expected much better quality and portion size. Unfortunately, not a good experience.
JS
Jamie Stone
Dec 23, 2025
1.0
I'll be driving across town to the other location in the future. This location is an absolute dumpster fire.
This is the second time I've had to sit in the pickup lane for over a half hour. Once you are in, you are stuck too so no option to leave. This time I received the incorrect order to boot and their site's contact/help center doesn't even work or let me submit.
ML
Mike Leach
Dec 13, 2025
2.0
Staff seemed nice and friendly. Doors were locked 20 mins before closing time. Rice was under cooked and almost all the toppings were already put away, they were out of cheese too. Dining area was very messy, and almost all the fountain drinks were empty.
PK
Pamela Kovarik
Dec 3, 2025
5.0
Half of my class came in to get lunch and all the staff were fantastic! They took the orders very fast and got them through. All the staff on today were very pleasant. 10/10 would go again!
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Sartell known for?
Chipotle Sartell is known for its customizable menu of burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill Sartell?
Chipotle Sartell is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Sartell located?
The restaurant is located at 1708 Crossing Loop, Stearns, Saint Cloud, MN 56303, United States.
How can I order online from Chipotle Mexican Grill Sartell?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
Does Chipotle Mexican Grill Sartell have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and access exclusive offers by signing up.
Can I contact Chipotle Mexican Grill Sartell by email?
Yes, you can reach them by email at MN.4266.Sartell@chipotle.com.
What social media platforms is Chipotle Mexican Grill Sartell active on?
Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with accounts such as @chipotle and ChipotleTweets.
Are there nearby places to relax or grab a coffee before or after visiting Chipotle?
Yes, Starbucks is nearby where customers can enjoy coffee or bakery items before or after their meal at Chipotle.
Is there a grocery store near Chipotle Mexican Grill Sartell for convenient shopping?
Yes, Aldi supermarket is close by for customers who want to shop for groceries or liquor before or after dining at Chipotle.
Where can I find automotive services near Chipotle Mexican Grill Sartell?
Les Schwab Tire Centers and Granite City Tire and Auto are nearby locations where you can get tire services and automotive repair while visiting the area.