Chipotle Mexican Grill

2.7
434 reviews
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About

Mexican Restaurant
Chipotle Sartell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1708 Crossing Loop, Saint Cloud, MN
56303, United States

Hours

Reviews

2.7
434 reviews
5 stars
120
4 stars
49
3 stars
32
2 stars
31
1 star
202

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, missing ingredients, and food that was not fresh.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and food preparation areas, with dirty tables and overflowing trash cans.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, slow service, and incorrect orders.

Order Accuracy

A recurring theme was the inaccuracy of online orders, with many customers receiving incomplete or incorrect items.

Value for Money

Several customers felt that the portion sizes did not justify the prices, leading to dissatisfaction with the overall value.
  • BK
    Bahaa Kadhem
    Nov 15, 2025
    5.0
    I had a great experience at Chipotle! The food was delicious 😋 and the staff were very friendly and welcoming. I'd definitely recommend it! 👍
  • CK
    Cassandra King
    Nov 14, 2025
    2.0
    The lady at the window seemed irritated to do her job. Evidently she put my bowl together- rice wasn't fully cooked and hard, overcooked meat, and I had an entire slab of cheese and whole end of a pepper.... pretty disappointing!
  • EB
    Evelyn B
    Nov 8, 2025
    3.0
    Brown rice was really under cooked and crunchy. Chips were soggy and really salty. I threw them out. The workers were really nice and you could tell they were trying hard to keep things moving smoothly.
  • HH
    Hayden
    Nov 8, 2025
    5.0
    This Chipotle has very friendly staff but sometimes the line wait time to get food can be 10+ Minutes.
  • BA
    Bentley Anderson
    Nov 7, 2025
    1.0
    Terrible portions ask for extra and they just give you a tiny bit extra Super dirty all over the restaurant. Never coming back!

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Sartell known for?

Chipotle Sartell is known for its customizable menu of burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Sartell?

Chipotle Sartell is open every day from 10:45 AM to 10:00 PM.