Chipotle Gateway Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted significant cleanliness issues, with many customers describing the restaurant as filthy and poorly maintained.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like small portion sizes, missing ingredients, and poorly prepared items.
Customer Service
While some staff were praised for being friendly and helpful, there were multiple reports of rude service and unprofessional behavior from certain employees.
Atmosphere
The dining atmosphere was often described as noisy and uncomfortable, with complaints about loud customers and dirty tables.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect food preparation.
MV
Mythic Vg
2 days ago
1.0
The rice was hard I never in my life got hard rice from a fast food place and this is my first review in my 17 years of life
JG
Jose Garcia
6 days ago
1.0
I personally don't understand why Chipotle has gotten so expensive in the last year.... I noticed they started rationing the amount of food they put in your chicken bowl or on your burrito. I brought my wife here yesterday and we spent $38.75 just for two people for two burritos and one drink. I will not be returning to any Chipotle anymore it's definitely not worth the cost. This location is very dirty and disgusting changes definitely need to be made.
SS
Scotty
Nov 8, 2025
5.0
Have been to many Chipolte chains and this one isnt too different from all the others. Service was prompt and the portions were plentiful.
WR
Wynette Rathbun
Nov 2, 2025
1.0
The dirtiest Chipotle I have ever been in. Upon entering you are greeted with trash and food all over the floor, because the tables are dirty and customers just wiping them off onto the floor. No employee in sight to clear or clean. I got to the food counter and it was just as bad .. first thing you notice is the glass that separates is covered with splattered food. The separate food containers are sloppily dripped into others. That was my deciding ICK factor. Left the line and out the door we went.
JS
Jeff Swann
Sep 25, 2025
5.0
The workers were friendly. Everything was clean. The food was excellent. The only negative about the atmoshere, was a woman who was on speaker phone. She was very loud. You could hear her throughout the restaurant. It was so bad, we left before we're done.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Gateway Village?
Chipotle Mexican Grill is located at 3959 2nd St S, Saint Cloud, MN 56301, just South of Crossroads Center.
What are the operating hours of the Chipotle Gateway Village location?
Chipotle Gateway Village is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Gateway Village offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order Chipotle food online for this location?
You can order online through Chipotle's official app or website at https://order.chipotle.com/.
What type of food does Chipotle Gateway Village serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Which nearby places can I visit before or after dining at Chipotle Gateway Village?
You can visit nearby spots like Crumbl - St. Cloud for desserts, Barnes & Noble for books and coffee, or Granite City Food & Brewery for American cuisine and brews.
Are there shopping options near Chipotle Gateway Village?
Yes, nearby shopping options include GAP OUTLET, Old Navy, Burlington, Gap Factory Store, and Sierra department store.
Where can I find beauty and salon services near Chipotle Gateway Village?
Nearby beauty and salon services include Kids' Hair Salons, Ulta Beauty, and Daylily Spa Salon for various grooming and cosmetic needs.
Does Chipotle Gateway Village accommodate catering and payments with credit cards?
Yes, the location offers catering services and accepts credit card payments.
How can I connect with Chipotle Gateway Village on social media?
You can follow them on Facebook at https://www.facebook.com/chipotle/ (ChipotleGatewayVillage), Instagram at @chipotle, Twitter at @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube at https://www.youtube.com/chipotle.