Chipotle Mexican Grill

3.7
1310 reviews
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About

Mexican Restaurant
Chipotle Gateway Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3959 2nd St S, Saint Cloud, MN
56301, United States

Hours

Reviews

3.7
1,310 reviews
5 stars
608
4 stars
244
3 stars
136
2 stars
75
1 star
247

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted significant cleanliness issues, with many customers describing the restaurant as filthy and poorly maintained.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like small portion sizes, missing ingredients, and poorly prepared items.

Customer Service

While some staff were praised for being friendly and helpful, there were multiple reports of rude service and unprofessional behavior from certain employees.

Atmosphere

The dining atmosphere was often described as noisy and uncomfortable, with complaints about loud customers and dirty tables.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect food preparation.
  • MV
    Mythic Vg
    2 days ago
    1.0
    The rice was hard I never in my life got hard rice from a fast food place and this is my first review in my 17 years of life
  • JG
    Jose Garcia
    6 days ago
    1.0
    I personally don't understand why Chipotle has gotten so expensive in the last year.... I noticed they started rationing the amount of food they put in your chicken bowl or on your burrito. I brought my wife here yesterday and we spent $38.75 just for two people for two burritos and one drink. I will not be returning to any Chipotle anymore it's definitely not worth the cost. This location is very dirty and disgusting changes definitely need to be made.
  • SS
    Scotty
    Nov 8, 2025
    5.0
    Have been to many Chipolte chains and this one isnt too different from all the others. Service was prompt and the portions were plentiful.
  • WR
    Wynette Rathbun
    Nov 2, 2025
    1.0
    The dirtiest Chipotle I have ever been in. Upon entering you are greeted with trash and food all over the floor, because the tables are dirty and customers just wiping them off onto the floor. No employee in sight to clear or clean. I got to the food counter and it was just as bad .. first thing you notice is the glass that separates is covered with splattered food. The separate food containers are sloppily dripped into others. That was my deciding ICK factor. Left the line and out the door we went.
  • JS
    Jeff Swann
    Sep 25, 2025
    5.0
    The workers were friendly. Everything was clean. The food was excellent. The only negative about the atmoshere, was a woman who was on speaker phone. She was very loud. You could hear her throughout the restaurant. It was so bad, we left before we're done.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill at Gateway Village?

Chipotle Mexican Grill is located at 3959 2nd St S, Saint Cloud, MN 56301, just South of Crossroads Center.

What are the operating hours of the Chipotle Gateway Village location?

Chipotle Gateway Village is open daily from 10:45 AM to 10:00 PM.