Chipotle Mexican Grill

3.6
1293 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

211 5th Ave S, Saint Cloud, MN
56301, United States
(320) 203-4430
https://locations.chipotle.com/mn/saint-cloud/211-5th-ave-s?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1792
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle St. Cloud - 5th Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
211 5th Ave S, Saint Cloud, MN
56301, United States

Hours

Reviews

3.6
1,293 reviews
5 stars
553
4 stars
260
3 stars
153
2 stars
80
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Many customers complained about small portion sizes and inadequate servings, often feeling they did not receive value for their money.

Cleanliness

The dining area and food preparation areas were frequently reported as dirty, with unclean tables and a lack of attention to hygiene.

Food Quality

While some customers enjoyed the food, there were significant complaints about stale chips, cold food, and incorrect or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
  • AT
    Anshuman Tamang
    Dec 27, 2025
    1.0
    I love Chipotle, but avoid the St. Cloud location near the university. This isn’t a onetime thing it’s a recurring experience. I used to be a regular here, and the service has consistently been bad and unfriendly. Portions are terrible. You’re paying full price for what feels like a kids’ meal. Asking for extra rice feels awkward because they give it like they’re counting grains, and protein portions are treated like gold. The value is just not there. One visit really stood out. A shift lead or person in charge was more focused on flirting with a woman in line laughing, chatting, and clearly giving her extra portions while I was the very next customer and got rushed, cold service, and noticeably smaller portions. I don’t care if someone gets extra food, but when service and portions change based on who you are, that’s outrageous. Another incident sealed it for me. I was already late for work, waited patiently while the place was busy, and let them ring up customers ahead of me. When it was my turn to pay, the cashier ignored me and kept making other orders. I understood it was busy, so I stayed calm. I politely asked another employee who was literally doing nothing if he could take my payment so I could leave. I even told him I was late for work. He looked me straight in the eyes and said “NO” in front of everyone. No explanation. No apology. Just no. Between the disrespectful staff, unfair treatment, and consistently bad portions, this location is outrageous. Do yourself a favor and go to another Chipotle in town.
  • LO
    Lori Oldenburg
    Dec 23, 2025
    3.0
    my chips are stale- I had a delivery order and the chips are awful- and that is all I ordered.
  • CC
    Cody Coleman
    Dec 23, 2025
    5.0
    Employees seemed rather impatient that we didn't rattle off exactly what we wanted the moment we walked in. It wasn't busy, we were the only ones in the restaurant at the time and we had only been there a few times in the last decade so it took a moment to figure out what we wanted. I could understand if they had a line and were busy, but considering no one else was in the restaurant frustrated me.
  • AA
    Ali Albattat
    Dec 20, 2025
    3.0
    Food was good service was bad
  • HE
    Heidi E
    Dec 17, 2025
    2.0
    Ordered online tonight 12/17/25, got home and was very disappointed!! My guacamole was brown, not just the outside being brown but all of it absolutely gross, brown, and oily. I was told by the workers that it was “made that day”, and upper management told them to use it anyways, because it was “made that day”. I did go back and get a new burrito and guacamole, but whoever is managing this store needs to better! A LOT BETTER!!!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at St. Cloud - 5th Ave. offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.