Customers frequently reported issues with food quality, including cold, overcooked, and improperly prepared items.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, rude staff, and long wait times.
Cleanliness Concerns
Multiple customers noted cleanliness issues, particularly in food handling and restroom conditions.
Positive Staff Interactions
Despite the negative feedback, many customers praised the friendliness and helpfulness of the staff.
Pricing Complaints
Customers expressed dissatisfaction with pricing, including charges for items like water and extra condiments.
KM
Kaitlyn Maslowski
5 days ago
1.0
We stopped for a quick lunch today and to pickup a cake. We often just stop for icecream treats (that are overpriced!).
Lunch was terrible and very disappointing!! It was so cold inside and the fan ran the whole time so we froze, literally. We waited 15+ min for our food which came cold, fries tasted old and slightly reheated, crispy onion burger was cold and came without crispy onions, salad had literally 5 small pieces of chicken with big hunks of unchopped lettuce, pop was flat and blizzards had no strawberries in them and tons of chocolate chunks on the bottom of the cups (they weren’t served upside down either). Staff weren’t friendly and were in no hurry to serve/prepare food. We won’t be back for quite a while as we spent $25+ and it was 100% not worth it at all.
NS
noah Schlangen
Dec 19, 2025
1.0
Food is great but management is horrible
DW
Deborah “Debbie” Williams
Dec 10, 2025
1.0
i came here earlier this week, and i was pleased with the speed of these youngins!!! although… i could here somebody yelling at employees in the back who i’d assume was the manager!!!! that’s NOT okay. not to mention my food wasn’t handled with the safety precautions it should as i saw raw food and cooked food being touched with bare hands…. i also noticed the blizzards machines weren’t being cleaned between the different flavours!!!! i was also displeased with the fact i saw employees eating customers food!!! this includes my fries…. plus the store bathrooms were pretty filthy..
DG
Diana Grace
Dec 5, 2025
1.0
Hi there! Diana here for another review! This is my first not so great review LOL! I walked in and the atmosphere in the place was OK? Only OK? Took my dog bridgette here, and there were no pup cups!! I ordered a 6 piece chicken strip box… I GOT 4 STRIPS!!!! Do better😩!
GS
Gavin Smith
Dec 3, 2025
5.0
Very CLEAN Dairy Queen. Aaron take pride in his store and it shows.
What are the hours of operation for Dairy Queen Grill & Chill in Royalton, MN?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 9:30 PM.
Are there any holiday closures for Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (2025-11-27), Christmas Eve (2025-12-24), and Christmas Day (2025-12-25).
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to those with disabilities?
Yes, the restaurant welcomes families, offers booster seats and high chairs, and is wheelchair accessible with restroom facilities.
How can I place an order for pickup from Dairy Queen Grill & Chill?
You can place an order for pickup via their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/13409/.
What nearby grocery stores and convenience stores can customers visit when coming to Dairy Queen Grill & Chill?
Customers can visit Bill's Superette, a nearby grocery store, convenience store, and gas station, which is convenient for picking up essentials before or after enjoying a meal at Dairy Queen.
Are there any nearby parks or outdoor attractions near Dairy Queen Grill & Chill?
Yes, Royalton Memorial Park is nearby and provides a nice place to relax or enjoy outdoor activities before or after dining at Dairy Queen.
What nearby educational facilities are close to Dairy Queen Grill & Chill?
The location is near several schools including IN School DIST 485 Royalton Public School, Royalton Early Childhood Center, Royalton Secondary, and Royalton Public Schools – convenient for families visiting the area.
What is the address and contact number for Dairy Queen Grill & Chill in Royalton?
Dairy Queen Grill & Chill is located at 624 S Cedar St, Royalton, MN 56373-4542. You can contact them by phone at +1 320-584-8182.