Many customers reported issues with food quality, including cold fries, dry burgers, and inconsistent portion sizes.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, long wait times, and rude staff.
Cleanliness Concerns
Customers expressed concerns about cleanliness, particularly regarding food safety practices and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff.
Pricing Complaints
Multiple reviews mentioned dissatisfaction with pricing, including charges for water and sauces, leading to perceptions of being nickeled and dimed.
AM
Angela Mae
Nov 12, 2025
5.0
Great place to stop for a bite to eat or an ice cream cone ! LOVE their Blizzards! 🍦Definitely worth the stop! Don't forget to try their Dilly bars or Buster bars too. Yum, yum! 🍧😀
HM
Hailey Menne
Oct 11, 2025
1.0
Legit 27 minutes and 20$ for a water, soda, curds and fries. When we tried to correct the charges we were told the only way to get water was in the 2 for $6 deal. Lol. Asked for regular curd and small fry regular soda and glass of water. Charged for large curds which were frozen in the center. Than left waiting in the parking lot while everyone around us got their food. Do not recommend
TT
Todd Theisen
Oct 3, 2025
3.0
Burger was dry and bun was chewy
BK
Beverly Kaufman
Sep 22, 2025
1.0
My husband and I Come here often and lately. It has been very poor food quality. Because every time we come here, our French fries are ice cold and they haven't been in the deep fire long enough. We have to beg for extra ketchup packets. Another thing is the tray funnel that brings down your ice cubes, has black mold in it all the time. It's disgusting. My husband's cheeseburger tonight was dried out and black. So over well done. I always order the Alaskan fish sandwich and it never comes with enough tartar sauce. I guess we're gonna have to look for a different place to go for a Dairy Queen grill.
MM
Mnmzmom
Sep 20, 2025
4.0
Tried the new caramel toffee cookie blizzard. Cookie pieces were mushy...get rid of them. 2/5
What are the hours of operation for Dairy Queen Grill & Chill in Royalton, MN?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 9:30 PM.
Are there any holiday closures for Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (2025-11-27), Christmas Eve (2025-12-24), and Christmas Day (2025-12-25).
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to those with disabilities?
Yes, the restaurant welcomes families, offers booster seats and high chairs, and is wheelchair accessible with restroom facilities.
How can I place an order for pickup from Dairy Queen Grill & Chill?
You can place an order for pickup via their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/13409/.
What nearby grocery stores and convenience stores can customers visit when coming to Dairy Queen Grill & Chill?
Customers can visit Bill's Superette, a nearby grocery store, convenience store, and gas station, which is convenient for picking up essentials before or after enjoying a meal at Dairy Queen.
Are there any nearby parks or outdoor attractions near Dairy Queen Grill & Chill?
Yes, Royalton Memorial Park is nearby and provides a nice place to relax or enjoy outdoor activities before or after dining at Dairy Queen.
What nearby educational facilities are close to Dairy Queen Grill & Chill?
The location is near several schools including IN School DIST 485 Royalton Public School, Royalton Early Childhood Center, Royalton Secondary, and Royalton Public Schools – convenient for families visiting the area.
What is the address and contact number for Dairy Queen Grill & Chill in Royalton?
Dairy Queen Grill & Chill is located at 624 S Cedar St, Royalton, MN 56373-4542. You can contact them by phone at +1 320-584-8182.