Chipotle Roseville - Snelling Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor food quality, including undercooked items, small portions, and instances of food poisoning.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about poor service and lack of attention to customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
Long Wait Times
Customers experienced excessive wait times for both in-store and drive-thru orders, often exceeding 30 minutes.
RG
Ryan Gardell
Nov 10, 2025
1.0
Terrible customer service . I got a burrito and guac. They have me the smallest portions . I went inside and asked for a refund or a new order . They refused . I will not be coming back to this chipotle.
VS
Vi So
Oct 22, 2025
1.0
Wow, this was a good reminder of why I don’t eat at Chipotle…
They were switching out the empty food containers over the food prep area and the dirty water under the metal containers were dripping over folk’s food!!
The staff was lined up to build your order but it was just a cluster. Wraps were tearing open and they would just double them up. What if the customer did not want 2 wraps…? Half of my protein fell out as the newbie was trying to wrap my burrito and they didn’t even care.
Avoid this location if you can.
BT
Bobbiet'ta Thomas
Oct 7, 2025
1.0
I ate from this place on September 29th and got food poisoning. I have never in my entire life been so sick. Worst experience ever. Lasted almost 3 full days.Will never eat here again. I was actually at work when it hit me. I missed a total of 11 hours of work between 2 days because I couldn't function with my stomach issues.
FG
Filipos Gilbert
Oct 5, 2025
1.0
The smallest portion I’ve ever got at chipotle even though I had asked for extra on multiple items. It was so small that my burrito folded in half when I unwrapped. I wouldn’t recommend this chipotle to anyone. There are multiple other locations within a mile or two away.
HJ
HL Johnson
Sep 29, 2025
1.0
Choose another location!
Placed an online order for a bowl and picked up in the drive thru. Totally messed it up, wrong protein, beans missing, and they added disgusting, congealed spicy queso, that I didn’t order. And why do they ask for a tip in the app before you even get the order?
Luckily , I complained in app and they gave me a coupon for a free entree. But have to use within 30 days.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Roseville - Snelling Ave serve?
Chipotle offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Roseville - Snelling Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Roseville - Snelling Ave offer pickup and delivery?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Roseville - Snelling Ave?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Roseville - Snelling Ave located?
It is located at 2720 Lincoln Dr, Ramsey neighborhood, Roseville, MN 55113, USA.
How does Chipotle Roseville - Snelling Ave ensure food quality?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices, using only 53 real ingredients without artificial additives.
What social media channels can I follow for updates from Chipotle?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and exclusive offers.
Is Chipotle Roseville - Snelling Ave welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Roseville - Snelling Ave?
Nearby you can visit Boston Market for American cuisine, Caribou Coffee and Bruegger's Bagels for coffee and snacks, or Walgreens for pharmacy and convenience shopping.
Are there any automotive services near Chipotle Roseville - Snelling Ave if I need car maintenance?
Yes, nearby automotive services include Tires Plus for tire sales and repair, Snelling Collision Service, and Quick Lane for oil changes and repairs.
How can nearby stores like AT&T or Sherwin-Williams complement my visit to Chipotle Roseville - Snelling Ave?
While at Chipotle, you might plan to visit AT&T stores nearby for mobile phone needs or Sherwin-Williams for hardware and building supplies, making your trip efficient and convenient.