Buffalo Wild Wings

Reviews

• MA

  Max Adamson

  1 day ago
  1.0
  I ordered wings with sauce. Since when did they basically stop putting sauce/rub on wings? These taste like crap
• ME

  Marisol Evans

  2 days ago
  1.0
  App estimated a longer time than usual- which is fine as long as it’s accurate to minimize time spent waiting on food since lunch breaks are just 30 minutes. Left work 5 minutes AFTER estimated time for food and once arrived to the restaurant was forced to wait over 25 minutes cleaning out my entire allotted time for break. This is not the first time this has happened, they do not accurately estimate order times and it is not recommended you order ahead for pickup unless you have plenty of time in your day to spare. From order until received- took 55 minutes.
• WS

  William Selden

  4 days ago
  1.0
  Our friend group has been coming to this particular BWW for 7 years to watch sporting events. Unfortunately, we will not be returning to this BWW for any future events. We will not be returning because of: 1. Extremely Slow Service - it took anywhere from 10 minutes to 30 minutes for a drink order and 20 minutes to 1 hour for a food order. 2. Neglectful Service - we had to ask a different server for cutlery and napkins (none were given), a second straw (one was given for two people), and had to remind our server about orders. Upon reminding our server about a delayed drink order we were informed it was “probably because we are so busy. That’s why our manager is working at the bar right now also because it is so busy.” It was not busy. We have been going there for 7 years. We know what “so busy” versus “staff are ignoring their jobs” looks like. 3. Cold Food - upon immediate arrival we ordered 6 chicken wings. They were served approximately 30 minutes later cold. They were not warm. They were not warm in the middle. They were cold. 4. Cold Food a Second Time - an hour or so after arriving we ordered 20 chicken wings. They were served 45 minutes later also cold. But these 20 showed improvement by being above refrigerator temperatures. 5. Incompetent Management - after speaking to our server about the issues mentioned above (and more that are too lengthy to write about), I asked about the manager. Our server mentioned the manager had started at this location a few months ago. I asked where he was. The server pointed to a man sitting in a booth surrounded by 3 other waitresses. The manager—who had to assist at the bar because of how busy things were—did not appear to be discussing managerial things. He was actually watching TV like the rest of us; but the rest of us were not on the clock so it was an odd sight. Note: We have been here at times where it is far, far busier and service was far, far better. The server told us the drinks were delayed because of an unavoidable problem with the keg. The server then told us our food was cold because it was delayed by an unavoidable problem in the kitchen. We sat 20 feet from the bar and 10 feet from where the servers congregated and despite the claimed level of busyness, there was ample time to chat. Additionally, the bartender present on this occasion was present on a past visit. On the past visit, the bartender very clearly overserved alcohol to a guest. This was evidenced by a loud argument, a minor scuffle, and an undoubtedly HAMMERED guest ending up on the floor. We were in earshot while the bartender described the excitement to his other co-workers. The bartender claimed “that person must be such a lightweight because I didn’t serve him any more than the rest of the people he was with.” Either the bartender’s statement was a clear attempt to save face or the guest who was on the floor has an incredibly unique metabolism. This location is in serious need of competent training and new management.
• TW

  Tymia Williams

  6 days ago
  1.0
  Ok so, on Today me and me husband walked in BBW. It was slow and we noticed we needed to seat ourselves… I was walking to sit down, Olivia says the table is dirty and will clean it. So we waited…10 mins later another server asks if we need help.. we say we waiting on Olivia, meanwhile Olivia making drinks for others…so we see they side talking (I read lips) The server comes to us and say the table is clean…we walk over to sit down, the table still dirty, I say can yu bring a towel because the table is not clean! So the server gives me a rag to clean the table myself! I cleaned it and my husband did not want to eat there any longer! But yes I feel that was thee worst service I ever had! Mad rude and unprofessional!
• DB

  D B

  Feb 28, 2026
  1.0
  This chain, like many, instructs their employees to treat door dash orders like some kind of personal insult to them. They make the door dash order as horribly as they can. No sauces, barley any meat... I travel for work, come back to my hotel and just want some food. What's your problem? Why do you enjoy making people unhappy? Why do you want to enrage your customers and make the NEVER want to come back. Ever. Ever again?!?!!?!

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