Dairy Queen Grill & Chill

2.6
639 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
15073 Canada Ave W, Rosemount, MN
55068-1758, United States

Hours

Reviews

2.6
639 reviews
5 stars
148
4 stars
75
3 stars
68
2 stars
42
1 star
306

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from staff, including arguing and ignoring customers.

Cleanliness

The establishment was frequently reported as dirty, with unclean tables, overflowing trash, and unsanitary conditions.

Service Speed

Customers consistently experienced long wait times, both in the drive-thru and inside, often leading to frustration.

Order Accuracy

Many customers reported incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, many complained about poor quality, including underfilled items and incorrect preparations.
  • EY
    Elle Yeet
    6 days ago
    5.0
    Very kind employees and great food and ice cream
  • BL
    Brian Lewis
    Jan 5, 2026
    5.0
    For a fast-food place, it was GREAT. We came in with coupons two afternoons in a row and found Gaby (I believe that was her name), the GM, taking our order. She was INCREDIBLY professional and organized, and so was her team. I rarely see anything like this in a fast-food restaurant; most places mess up your order or make a fuss over coupons. The restaurant was impeccably clean and inviting. The food was even quite tasty: a step up from McDonald's, for sure. Why don't more people come here? Loved the fries and their Deluxe Cheeseburger, especially! The cherry-dipped cone was a real treat. I'll be back.
  • NH
    Noah Heil
    Dec 3, 2025
    1.0
    The staff looked like they’d all just collectively survived a tornado made of soft-serve machines and broken dreams. No one was rude — they were just operating in a dimension where time and customer service laws have no meaning. The dining area had the ambiance of a post-apocalyptic cafeteria where humanity gathers to remember what food used to be like. Would I go back? Absolutely not. But the experience will haunt me forever, so I guess I got something for my money.
  • IT
    Isabelle Toth
    Oct 12, 2025
    1.0
    One of the workers full on sighed in our faces when we walked in, and it’s not like we walked in just before close or anything. A different time we came in and a bunch of workers were back there yelling and dropping slurs and everything.
  • EL
    Ella Lange
    Oct 12, 2025
    1.0
    the staff is more focused on talking rather than doing there job.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Rosemount offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the regular opening hours for Dairy Queen Grill & Chill in Rosemount?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.