Dairy Queen Grill & Chill

2.5
637 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
15073 Canada Ave W, Rosemount, MN
55068-1758, United States

Hours

Reviews

2.5
637 reviews
5 stars
146
4 stars
75
3 stars
68
2 stars
42
1 star
306

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from staff, including arguing and ignoring customers.

Cleanliness Issues

The establishment received consistent complaints about poor cleanliness, including dirty tables, overflowing trash, and unsanitary food handling practices.

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, with many leaving without their orders due to slow service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Management Concerns

Reviews indicated a lack of effective management oversight, with employees behaving inappropriately and not adhering to health and safety standards.
  • IT
    Isabelle Toth
    Oct 12, 2025
    1.0
    One of the workers full on sighed in our faces when we walked in, and it’s not like we walked in just before close or anything. A different time we came in and a bunch of workers were back there yelling and dropping slurs and everything.
  • EL
    Ella Lange
    Oct 12, 2025
    1.0
    the staff is more focused on talking rather than doing there job.
  • BV
    Bethany Vinson
    Oct 1, 2025
    1.0
    This is the worst Dairy Queen I’ve ever been to. My husband and I ordered cones and they were TINY. For the price point, it’s absolutely unacceptable. Save your money and get an ice cream cone at the McDonald’s across the street. A third of the price and way bigger. Not to mention, the staff were incredibly rude and acted like they didn’t want to be there.
  • JW
    Jason Woodard
    Sep 14, 2025
    1.0
    Attempted the drive though on 2 separate occasions both time leaving empty handed. Slowest DQ in the state! On my last visit nobody greeted me when pulled up to order. After 5 minutes I asked if “anybody was there” and I got a “just a second”. There was 1 other car on line. Just pathetic
  • SL
    steve lorenz
    Sep 13, 2025
    1.0
    my wife ordered 2 large turtle blizzards. There was pecans and Carmel on top and that was it the rest was ice cream. I paid for blizzards not a cup of ice cream.. seems like they lost there care..

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Rosemount offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the regular opening hours for Dairy Queen Grill & Chill in Rosemount?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.