Numerous reviews highlighted rude and unprofessional behavior from staff, including arguing and ignoring customers.
Cleanliness Issues
The establishment received consistent complaints about poor cleanliness, including dirty tables, overflowing trash, and unsanitary food handling practices.
Service Speed
Customers frequently reported long wait times in both drive-thru and dine-in, with many leaving without their orders due to slow service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Management Concerns
Reviews indicated a lack of effective management oversight, with employees behaving inappropriately and not adhering to health and safety standards.
IT
Isabelle Toth
Oct 12, 2025
1.0
One of the workers full on sighed in our faces when we walked in, and it’s not like we walked in just before close or anything. A different time we came in and a bunch of workers were back there yelling and dropping slurs and everything.
EL
Ella Lange
Oct 12, 2025
1.0
the staff is more focused on talking rather than doing there job.
BV
Bethany Vinson
Oct 1, 2025
1.0
This is the worst Dairy Queen I’ve ever been to. My husband and I ordered cones and they were TINY. For the price point, it’s absolutely unacceptable. Save your money and get an ice cream cone at the McDonald’s across the street. A third of the price and way bigger. Not to mention, the staff were incredibly rude and acted like they didn’t want to be there.
JW
Jason Woodard
Sep 14, 2025
1.0
Attempted the drive though on 2 separate occasions both time leaving empty handed. Slowest DQ in the state! On my last visit nobody greeted me when pulled up to order. After 5 minutes I asked if “anybody was there” and I got a “just a second”. There was 1 other car on line. Just pathetic
SL
steve lorenz
Sep 13, 2025
1.0
my wife ordered 2 large turtle blizzards. There was pecans and Carmel on top and that was it the rest was ice cream. I paid for blizzards not a cup of ice cream.. seems like they lost there care..
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Rosemount offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the regular opening hours for Dairy Queen Grill & Chill in Rosemount?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill Rosemount open on major holidays?
No, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill in Rosemount have facilities for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Does this Dairy Queen location offer drive-thru and outdoor seating?
Yes, it features a drive-thru and has outdoor seating available.
Is there accessibility and convenience for customers at Dairy Queen Grill & Chill?
Yes, the restaurant is wheelchair accessible and also offers free WiFi and restroom facilities.
Can I order food online from Dairy Queen Grill & Chill in Rosemount?
Yes, you can place your order online via their pickup order URL on the Dairy Queen website.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Rosemount?
Nearby you can find Noodles and Company for pasta and salads, Sport Clips Haircuts of Rosemount if you need a haircut, and The Pond for ice skating and hockey activities.
Are there other fast-food options near Dairy Queen Grill & Chill in Rosemount?
Yes, nearby fast-food restaurants include Taco John's for Mexican cuisine, Jersey Mike's Subs for sandwiches, and McDonald's for burgers and fries.
What fitness or recreational facilities are close to Dairy Queen Grill & Chill in Rosemount?
Planet Fitness gym and CrossFit Snowdrift boot camp are nearby for your workout needs, and The Pond offers ice skating and hockey activities.