Numerous reviews highlighted rude and unprofessional behavior from staff, including arguing and ignoring customers.
Cleanliness
The establishment was frequently reported as dirty, with unclean tables, overflowing trash, and unsanitary conditions.
Service Speed
Customers consistently experienced long wait times, both in the drive-thru and inside, often leading to frustration.
Order Accuracy
Many customers reported incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, many complained about poor quality, including underfilled items and incorrect preparations.
EY
Elle Yeet
6 days ago
5.0
Very kind employees and great food and ice cream
BL
Brian Lewis
Jan 5, 2026
5.0
For a fast-food place, it was GREAT. We came in with coupons two afternoons in a row and found Gaby (I believe that was her name), the GM, taking our order. She was INCREDIBLY professional and organized, and so was her team. I rarely see anything like this in a fast-food restaurant; most places mess up your order or make a fuss over coupons. The restaurant was impeccably clean and inviting. The food was even quite tasty: a step up from McDonald's, for sure. Why don't more people come here? Loved the fries and their Deluxe Cheeseburger, especially! The cherry-dipped cone was a real treat. I'll be back.
NH
Noah Heil
Dec 3, 2025
1.0
The staff looked like they’d all just collectively survived a tornado made of soft-serve machines and broken dreams. No one was rude — they were just operating in a dimension where time and customer service laws have no meaning.
The dining area had the ambiance of a post-apocalyptic cafeteria where humanity gathers to remember what food used to be like.
Would I go back?
Absolutely not.
But the experience will haunt me forever, so I guess I got something for my money.
IT
Isabelle Toth
Oct 12, 2025
1.0
One of the workers full on sighed in our faces when we walked in, and it’s not like we walked in just before close or anything. A different time we came in and a bunch of workers were back there yelling and dropping slurs and everything.
EL
Ella Lange
Oct 12, 2025
1.0
the staff is more focused on talking rather than doing there job.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Rosemount offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the regular opening hours for Dairy Queen Grill & Chill in Rosemount?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill Rosemount open on major holidays?
No, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill in Rosemount have facilities for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Does this Dairy Queen location offer drive-thru and outdoor seating?
Yes, it features a drive-thru and has outdoor seating available.
Is there accessibility and convenience for customers at Dairy Queen Grill & Chill?
Yes, the restaurant is wheelchair accessible and also offers free WiFi and restroom facilities.
Can I order food online from Dairy Queen Grill & Chill in Rosemount?
Yes, you can place your order online via their pickup order URL on the Dairy Queen website.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Rosemount?
Nearby you can find Noodles and Company for pasta and salads, Sport Clips Haircuts of Rosemount if you need a haircut, and The Pond for ice skating and hockey activities.
Are there other fast-food options near Dairy Queen Grill & Chill in Rosemount?
Yes, nearby fast-food restaurants include Taco John's for Mexican cuisine, Jersey Mike's Subs for sandwiches, and McDonald's for burgers and fries.
What fitness or recreational facilities are close to Dairy Queen Grill & Chill in Rosemount?
Planet Fitness gym and CrossFit Snowdrift boot camp are nearby for your workout needs, and The Pond offers ice skating and hockey activities.