Dairy Queen Grill & Chill

4.0
270 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1102 3rd St NW, Roseau, MN
56751-1906, United States

Hours

Reviews

4.0
270 reviews
5 stars
125
4 stars
75
3 stars
35
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy and wait times.

Food Quality

Food quality varies, with some customers praising the taste while others report cold or poorly prepared items.

Cleanliness

Cleanliness is a concern, with multiple mentions of dirty tables and unsanitary food handling practices.

Speed of Service

While some customers appreciate the fast service, others have experienced long wait times, especially during busy periods.

Employee Performance

Employee performance is mixed, with some staff receiving praise for their helpfulness and others criticized for being inattentive or unprofessional.
  • MN
    Madelynn Nelson
    4 days ago
    1.0
    I went back to the same Dairy Queen, and I pretty much regret it. The employees really need to learn how to use the kiosk and to call out actual order numbers so things don’t get mixed up. I would also appreciate it if the cook in the back wasn’t constantly chewing and eating. When you see someone chewing back there, it’s obvious they’re eating the food they’re making. It’s flu season, and watching someone gobbling fries and putting their fingers near their mouth is a huge health hazard—especially when customers can clearly see it happening. He wasn’t wearing gloves or anything sanitary, and during the full 15 minutes I waited, he never stopped chewing on something. I literally watched him eating fries while preparing food. This location definitely needs some serious improvement in staffing and training.
  • CM
    Cousin Moose
    Sep 11, 2025
    1.0
    I like bugs, but not this much. The girl working the window was exceptional, but I'm not sure what the quality assurance process is at a DQ. I will say, more than one set of eyes should have landed upon my steamy strips of fried chicken, all in order to make sure said bugs, hadn't made their way into my fine dining experience. Tisk tisk my dudes.
  • MN
    Madelynn Nelson
    Sep 9, 2025
    1.0
    I ordered an online order and it was supposed to be ready at 6:30 and they said claimed they waited till you got there to make the food and there were WAYYY to many kids working, they just thought it was all a big joke, just pure chaos, never doing online orders for Roseau DQ again, and probably not ordering in the building until actual adults are working.
  • AM
    Ayden Mostad
    Aug 1, 2025
    5.0
    Best Dairy Queen I’ve been to in a while. Unlike some other DQ’s this one actually flipped the blizzard upside down!
  • NM
    Norse Maiden
    Aug 8, 2021
    5.0
    I've never had a bad experience. Wonderful!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Roseau, MN?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 8:00 PM.

Where is Dairy Queen Grill & Chill located in Roseau?

It is located at 1102 3rd St NW, Roseau, MN 56751-1906, USA.