Wendy's

3.6
1119 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
21601 S. Diamond Lake Road, Rogers, MN
55374, United States

Hours

Reviews

3.6
1,119 reviews
5 stars
404
4 stars
287
3 stars
153
2 stars
72
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Customer Experience

Many customers expressed frustration with the lack of professionalism from staff and management, impacting their overall experience.

Drive-Thru Efficiency

While some praised the fast service in the drive-thru, others experienced significant delays and issues with their orders.
  • BB
    Bwizard33
    Jan 4, 2026
    1.0
    Ordered from the drive thrifty and was given my bags and assured it was all correct. Got home (Buffalo) and came to find out I was missing an entire meal!!! Why is it so hard to double check before you hand your customers their order!!!
  • 6W
    609 Windy
    Dec 4, 2025
    1.0
    The manager was very fussy about my situation. I told her I was at unable to come inside because of my injuries she still refused to address my concerns. Unprofessional building! The situation began with staff charging both of my cards. They refused to give me a receipt and the employee that took my cards kept one of them for an extended period of time. Disappearing in the back only to come back, NO CARD. I come back to speak with the manager, she is worst than the workers. I will be back at that building at 5pm today. I will get my money back.
  • TD
    Tara Davis
    Nov 22, 2025
    5.0
    Decided on drive-thru, the person in front of us took forever but I was ok with it. Got to order, super fast I always know what I want. Lol got to window to pay and they gave me a jr frosty because I was under 30 sec to order. Haha. Pays to know what you want.
  • LE
    Luke Ende
    Oct 31, 2025
    1.0
    They literally gave me 5 french fries in my biggie bag. How is that acceptable?
  • MB
    Mahogany Bryson
    Oct 25, 2025
    1.0
    The cashier was cool. I got a bacon burger i didnt want or ask for cause i dont wat pork. I was over charged. I gave them a coupon for 1.99 kids meal and i got a double stack biggie bag. That was $17 even with the coupon. Im pissed. I wasnt guven a reciept but i think they now do this on purpose. The phone number they gave on here doesn't ring. There is no customer service number. WENDY'S IS JUST OUT HERE FLAT OUT STEALING from customers!

Frequently Asked Questions About Wendy's

Is 438 Rogers Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the hours of operation for the drive-thru at Wendy's in Rogers, MN?

The drive-thru at Wendy's Rogers location is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to 1:00 AM.