Wendy's

3.6
1116 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
21601 S. Diamond Lake Road, Rogers, MN
55374, United States

Hours

Reviews

3.6
1,116 reviews
5 stars
404
4 stars
285
3 stars
154
2 stars
72
1 star
201

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Service Speed

Service speed varied significantly; some customers experienced fast service while others faced long waits.

Customer Service

Customer service quality was inconsistent, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Food Quality

Food quality was hit or miss, with some customers enjoying their meals while others found them unsatisfactory or cold.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.
  • LE
    Luke Ende
    Oct 31, 2025
    1.0
    They literally gave me 5 french fries in my biggie bag. How is that acceptable?
  • MB
    Mahogany Bryson
    Oct 25, 2025
    1.0
    The cashier was cool. I got a bacon burger i didnt want or ask for cause i dont wat pork. I was over charged. I gave them a coupon for 1.99 kids meal and i got a double stack biggie bag. That was $17 even with the coupon. Im pissed. I wasnt guven a reciept but i think they now do this on purpose. The phone number they gave on here doesn't ring. There is no customer service number. WENDY'S IS JUST OUT HERE FLAT OUT STEALING from customers!
  • CH
    Cullen Haskins
    Oct 19, 2025
    2.0
    Ordered from Uber Eats yesterday. Attention to detail was terrible. No straws or spoons. Chicken sandwich was good. Bacon double was smashed and not easy to eat. When someone is spending $60 to have 2 combos and 2 frosty’s delivered more is expected at the restaurant to set the driver up to succeed and the customer happy.
  • HL
    Huabxamnam Laos
    Oct 10, 2025
    1.0
    I placed an order of chicken sandwich, 2 double cheese burger and chicken nuggets. I did not get all my items. They didnt give me my receipt. I called but the phone is not working.
  • MM
    Meghan Mehaffey
    Oct 2, 2025
    5.0
    Fast service in drive through. Employees at this location are always nice- I had accidentally forgot my card and someone waved me down to bring it to me. 10/10 will come back!

Frequently Asked Questions About Wendy's

Is 438 Rogers Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.