Brand Certified

Dairy Queen Grill & Chill

2.9

(705 reviews)

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Business Details

13560 Rogers Dr, Rogers, MN

55374-9413, United States

(763) 428-8063

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

13560 Rogers Dr, Rogers, MN

55374-9413, United States

Get Directions

Hours

Monday10:30 AM - 10:30 PM

Tuesday10:30 AM - 10:30 PM

Wednesday10:30 AM - 10:30 PM

Thursday10:30 AM - 10:30 PM

Friday10:30 AM - 10:30 PM

Saturday10:30 AM - 10:30 PM

Sunday10:30 AM - 10:30 PM

2026-04-05Closed

Reviews

2.9

705 reviews

5 stars

202

4 stars

118

3 stars

2 stars

1 star

267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.

Management Issues

There were complaints about poor management and staffing, with many customers feeling that the location was understaffed and poorly run.

JH
Jeff Hubbard
Feb 26, 2026
5.0
I gave this location a two-star review years ago. Must be under better management. Staff was really great. Keep it up
MA
Marah A
Feb 5, 2026
5.0
Huge props to Ava - crew trainer this evening at DQ. We stopped into the drive thru to grab some of the Valentines cupcakes & were greeted by Ava who was so joyful, helpful and friendly. A great experience of customer service - she truly made our experience the best it could be.
AM
Allie Moss
Jan 21, 2026
5.0
Ava is an excellent, outstanding team member! She served the food fast, and with kindness. I love this dq, the environment is always friendly and wonderful to their customer.
JJ
Jenna Johnson
Dec 30, 2025
1.0
Chicken was raw… fed some to my kids and realized half way through it wasn’t cooked.
KJ
Kayla Johnson
Dec 15, 2025
4.0
Updating my review from a year ago. This location has definitely improved! Been there a few evenings now for a late night blizzard and I’ve been very impressed with the staff and level of service! Keep up the great work! I’ll continue coming back!

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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