Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
2.9
702 reviews
5 stars
198
4 stars
118
3 stars
72
2 stars
46
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and at the counter.
Food Quality
Several reviews mentioned issues with food quality, including raw chicken, cold fries, and poorly mixed ice cream.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, many others reported rude behavior and lack of assistance.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Management Issues
Numerous comments indicated poor management and staffing problems, leading to disorganization and inefficiency.
- JJJenna JohnsonDec 30, 20251.0Chicken was raw… fed some to my kids and realized half way through it wasn’t cooked.
- JJJaredDec 20, 20255.0Awesome customer service good food fast food time food is fresh
- KJKayla JohnsonDec 15, 20254.0Updating my review from a year ago. This location has definitely improved! Been there a few evenings now for a late night blizzard and I’ve been very impressed with the staff and level of service! Keep up the great work! I’ll continue coming back!
- JOJoe osterkampDec 4, 20251.0Everytime I come here for my lunch break, they take 5 munites to answer at the speaker and 5 munites waiting at the window just for my food to he cold and fries soggy and toast was missing from my basket.
- KKKDZNov 27, 20255.0This is our favorite DQ location! The staff are attentive and super friendly, they’re generous with the paid for toppings (unlike other locations that give you like 3 cookie dough chunks in a Blizzard), and the inside of the store is very clean! We took our son here one time for a celebration and they were so kind and clapped for him and gave him a high five—good customer service!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rogers, MN?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM. The restaurant is closed on November 27, 2025, and December 25, 2025, for holidays.
Where is Dairy Queen Grill & Chill located?
It is located at 13560 Rogers Dr, Rogers, MN 55374-9413, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and signature desserts like DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service available for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children. It provides booster seats, high chairs, wheelchair accessibility, and has restrooms and free WiFi.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place pick-up orders online at https://www.dairyqueen.com/en-us/order/pickup/n/41324/.
Are there any nearby entertainment options to visit before or after dining at Dairy Queen Grill & Chill?
Yes, Emagine Rogers and Rogers 18 Theater are nearby cinemas where you can enjoy a movie before or after your meal.
What other dining places are near Dairy Queen Grill & Chill?
Nearby you can find Taco Bell, known for Mexican fast food, and Milio's Sandwiches for quick sandwich options, making the area great for varied dining experiences.
Are there any fitness or active lifestyle facilities close to Dairy Queen Grill & Chill?
Yes, 9Round Fitness and World Taekwondo Academy-Rogers are close by for fitness and martial arts activities.
How can I stay updated with promotions or exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app from https://www.dairyqueen.com/app for exclusive deals and mobile ordering rewards.