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Dairy Queen Grill & Chill

2.9
(705 reviews)

Business Details

13560 Rogers Dr, Rogers, MN
55374-9413, United States
(763) 428-8063
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
13560 Rogers Dr, Rogers, MN
55374-9413, United States

Hours

Reviews

2.9
705 reviews
5 stars
202
4 stars
118
3 stars
72
2 stars
46
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and restrooms, impacting their overall experience.

Management Issues

There were complaints about poor management and staffing, with many customers feeling that the location was understaffed and poorly run.
  • JH
    Jeff Hubbard
    Feb 26, 2026
    5.0
    I gave this location a two-star review years ago. Must be under better management. Staff was really great. Keep it up
  • MA
    Marah A
    Feb 5, 2026
    5.0
    Huge props to Ava - crew trainer this evening at DQ. We stopped into the drive thru to grab some of the Valentines cupcakes & were greeted by Ava who was so joyful, helpful and friendly. A great experience of customer service - she truly made our experience the best it could be.
  • AM
    Allie Moss
    Jan 21, 2026
    5.0
    Ava is an excellent, outstanding team member! She served the food fast, and with kindness. I love this dq, the environment is always friendly and wonderful to their customer.
  • JJ
    Jenna Johnson
    Dec 30, 2025
    1.0
    Chicken was raw… fed some to my kids and realized half way through it wasn’t cooked.
  • KJ
    Kayla Johnson
    Dec 15, 2025
    4.0
    Updating my review from a year ago. This location has definitely improved! Been there a few evenings now for a late night blizzard and I’ve been very impressed with the staff and level of service! Keep up the great work! I’ll continue coming back!

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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