Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
2.9
698 reviews
5 stars
196
4 stars
117
3 stars
72
2 stars
46
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and at the counter.
Staff Attitude
Mixed feedback on staff demeanor; some customers praised friendly service while others noted rudeness and lack of professionalism.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or improperly prepared items, while others enjoyed their meals.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Management Issues
Several customers expressed concerns about poor management and staffing, indicating that the location may be understaffed or poorly run.
- AGAaron GodzalaSep 26, 20255.0Fantastic
- WOWhat Ok?Aug 28, 20251.0Waited over 20 minutes for my order. The service was really slow and no food was coming out. Terrible place to go for a lunch break. I will be trying a new location. I can also see the drive through line is 15 minutes behind.
- PMP MurrayAug 9, 20255.0Outstanding workers. Great ice cream! What a nice place!
- NSNicole SatzingerAug 6, 20255.0We have come here a few evenings over the last month for dinner and ice cream after T-ball (Wednesday 7/16 and Tuesday 8/5), and the staff working those shifts were EXCELLENT. They were friendly, polite, and professional. They went above and beyond to check in on us and interacted with our young boys in a very sweet way. I don't leave a lot of reviews, but the experience stood out to me and I feel they should be recognized.
- MGMinwild GAug 4, 20253.0OKish food. My cheese burger had a huge quarter inch thick SLAB of odd white sauce on it plus other things like ketchup. Plenty of pickles. Super super messy. Could barely taste the burger. And only provided 2 tiny napkins. Luckily I was going home to eat it or it would have been a huge mess. Blizzard was kinda melty already when I got it and melted fast even though I brought it home in a cooler with ice packs planning ahead. Tasted good though. Plenty of parking and pretty easy to get to. Drive through a little slow.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rogers, MN?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM. The restaurant is closed on November 27, 2025, and December 25, 2025, for holidays.
Where is Dairy Queen Grill & Chill located?
It is located at 13560 Rogers Dr, Rogers, MN 55374-9413, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and signature desserts like DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service available for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children. It provides booster seats, high chairs, wheelchair accessibility, and has restrooms and free WiFi.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place pick-up orders online at https://www.dairyqueen.com/en-us/order/pickup/n/41324/.
Are there any nearby entertainment options to visit before or after dining at Dairy Queen Grill & Chill?
Yes, Emagine Rogers and Rogers 18 Theater are nearby cinemas where you can enjoy a movie before or after your meal.
What other dining places are near Dairy Queen Grill & Chill?
Nearby you can find Taco Bell, known for Mexican fast food, and Milio's Sandwiches for quick sandwich options, making the area great for varied dining experiences.
Are there any fitness or active lifestyle facilities close to Dairy Queen Grill & Chill?
Yes, 9Round Fitness and World Taekwondo Academy-Rogers are close by for fitness and martial arts activities.
How can I stay updated with promotions or exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app from https://www.dairyqueen.com/app for exclusive deals and mobile ordering rewards.