Chipotle Mexican Grill

3.2
1076 reviews
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About

Mexican Restaurant
Chipotle Rogers is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13590 Northdale Blvd, Rogers, MN
55374, United States

Hours

Reviews

3.2
1,076 reviews
5 stars
395
4 stars
178
3 stars
94
2 stars
95
1 star
314

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about poor ingredient quality, including old or undercooked items.

Portion Sizes

Numerous reviews highlighted issues with portion sizes being smaller than expected, especially when ordering double portions.

Cleanliness

The restaurant frequently received negative feedback regarding cleanliness, with reports of dirty tables, floors, and overall unsanitary conditions.

Customer Service

Customer service was often described as lacking, with reports of unfriendly staff, incorrect orders, and a general disregard for customer requests.

Management Issues

Several reviews pointed to poor management practices, including running out of ingredients and inadequate staff training.
  • TB
    Tatiana De La Barca
    Nov 14, 2025
    4.0
    The prices have gone up a lot, otherwise those burritos are still tasty.
  • GC
    Geneva Christensen
    Nov 9, 2025
    1.0
    My family of 5 all got bowls. The food was so bland, we couldn’t even finish it. Absolutely no flavor in anything, including the guacamole. The rice was also way overcooked. However, Service was great. Bathrooms and general area were very dirty. Will not be visiting this Chipotle EVER again.
  • TS
    T S
    Nov 8, 2025
    1.0
    I visit this location a few times per month. More than half of the time when I go inside they immediately say mobile orders only today. So I placed my order through the website. Not only was it late but it wasn’t what I ordered. There was random meat and wrong ingredients. I approached the manager, Humberto, to let him know of the issue. He replayed with, “you got a product didn’t you? We don’t have the right food so you get what you get. What do you want from me?” I proceeded to tell him I have dietary restrictions and I could not eat what was provided. He said, “tough luck.” I had to fight to get a refund since I couldn’t even eat it. The order was covered in sour cream and the restaurant was a mess. I’m sure the staff was defeated but I couldn’t eat my food. I really hope they can fix things because I used to love this location.
  • AT
    Anna T.
    Nov 5, 2025
    1.0
    I don’t normally post negative reviews but I placed a pickup order for just a cheese quesadilla with guacamole and some chips and guacamole. I got 2 containers of guac, both completely bad. I thought eh I’ll try them anyways, sometimes guac just needs to be stirred a bit to freshen it.. but wow was it actually extremely old. Had to spit it out- definitely guacamole that had been sitting in to go containers for a few days. The service was fine but spoiled, old food is a big no for me!
  • JS
    Jeff S
    Oct 18, 2025
    4.0
    Had to keep repeating my order to them because they kept getting distracted by the next order and previous order. Otherwise, standard Chipotle as far as food and atmosphere.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Rogers offer?

Chipotle Rogers offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the operating hours for Chipotle Mexican Grill in Rogers?

Chipotle Rogers is open daily from 10:45 AM to 11:00 PM.