Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I used the McDonald's app to pickup at the drive thru. Everyone is always so nice here!
TJ
Tereana Jackson
Mar 18, 2026
1.0
I ordered a fresh fish sandwich, and they handed me food that was clearly old cold fries like they’d been sitting out all morning. I went back through the drive-thru to get a refund, and instead of fixing it properly, they tried to rush a remake.
They brought the sandwich back WRONG AGAIN with cheese, even though I specifically said no cheese and I’m lactose intolerant. At that point, it’s not even a mistake, it’s straight carelessness.
What really took it over the top was the supervisor’s behavior. When I told him the order was wrong, he snatched the sandwich out of my hand like that was acceptable. Completely disrespectful and unprofessional.
I had to go inside just to get my money back, and as I was leaving, he had the nerve to tell me “don’t come back.” Trust me, after this experience, that won’t be an issue.
This location consistently messes up orders, has bad attitudes, and clearly lacks basic standards for food quality and customer service. Being located near a medical area makes it even worse you would expect better, not this level of carelessness and disrespect.
Management seriously needs to be replaced, because this is unacceptable from top to bottom.
Final decision: Got a call telling me not to return to this McDonald’s because I “threw money” at one of their rude employees 🤣. Funny thing is, if all my change had actually made it into my hand instead of being carelessly tossed, nothing would’ve been thrown back.
The real issue here is the lack of basic customer service and professionalism. This entire location seriously needs new staff starting with management.
Honestly, it’s no loss on my end. I didn’t plan on going back there anyway.
ZM
Zach M.
Feb 15, 2026
4.0
Fast service. Dudes running the drive through don't play around.
What are the operating hours of McDonald's at 1505 2nd St SW, Rochester?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same day delivery.
Is there a drive-thru available at this McDonald's? What are its hours?
Yes, the McDonald's location has a drive-thru that operates 24 hours every day.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's app available on both Apple's App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby dining options if I want other food choices around this McDonald's?
Nearby dining options include KFC for chicken, Cherry Berry Yogurt Bar for frozen yogurt and ice cream, Toppers Pizza, Jersey Jo's American restaurant, Red Cow bar and restaurant, and Saints On 2nd Bar and Grill.
Are there any nearby hotels for visitors wanting accommodation near McDonald's?
Yes, nearby hotels include Ray Mar Hotel, Brentwood on Second, The Berkman Apartments, Holiday Inn Express & Suites Rochester – Mayo Clinic Area, and Courtyard By Marriott.
Where can customers find ATMs near McDonald's in Rochester?
There are U.S. Bank ATM and US Bank ATM located nearby for easy access to banking services.
What nearby spots can customers visit for beauty and relaxation after dining at McDonald's?
Nearby beauty and relaxation options include Rocco Altobelli Salons & Day Spas, West End Salon & MedSpa, Dolce Organic Salon, and Healing Touch Spa On 2nd.
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