Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported problems with order accuracy, long wait times, and unresponsive staff.
Food Quality
Mixed reviews on food quality, with some items being fresh and tasty while others were cold or poorly prepared.
Cleanliness
Concerns about cleanliness in the restaurant and restrooms were noted by several customers.
Customer Service
While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
JG
Jody Geyssens
Nov 18, 2025
1.0
Does this look like 7 dollars worth of chicken stripes
Great job wendys
JJ
James
Oct 9, 2025
5.0
Hard workers!!! 💪
SO
Steve Ocvirek
Sep 26, 2025
3.0
Not open for breakfast! This place has only been open twice out of the last 5 times I stopped by for breakfast between 7:30-8:30 am
TS
timothy moore sr3
Sep 23, 2025
1.0
0 stars for Wendy's in Rochester.
#1 no,no,no.. DO NOT
SPRAY OR CLEAN TABLES WHILE SOMEONE IS EATING
I told mngr, and did not receive my money back 🤮😷👎
SC
Susan Corbett
Sep 11, 2025
1.0
I ordered a single with cheese. It had meat and cheese only! NO TOPPINGS NO LETT, NO TOM, NO ONION NO CONDIMENTS perhaps staff could be trained better!