Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback varied significantly, with some praising fresh and hot food while others complained about raw or cold items.
Service Speed
Service speed was inconsistent; some customers experienced quick service while others faced long wait times.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Customer Service
Customer service was frequently criticized, with reports of rude staff and poor communication.
LE
Laura Eide
3 days ago
3.0
Haven't been to Wendy's in years, the food just isn't the same. Everything was very bland. From my burger to my husband's chicken sandwich. The workers were very friendly.
SJ
Skyler Jacobson
Dec 22, 2025
1.0
Everytime I go to this place they always get my order wrong. I live 30 minutes away and get home to half my food. This store specifically owes me at least 50 dollars by now.
NS
Nathaniel Stahl
Dec 9, 2025
5.0
They were so fast at getting our order done and they got it absolutely right they were very clean very festive for the holiday and most of all they were so nice to us
JP
Jacob Patterson
Dec 6, 2025
1.0
If I could leave a zero star review I would. About two weeks ago I ordered a Dave’s meal and was served severely raw meat. I gave the place grace and figured that maybe it was a one off thing and I’ll order something different and so the other day I ordered nuggets. Now for the last several days I have been sick and have had a GI Infection from eating your food. You have ZERO regard for the health and safety of your customers. I will never return here and neither should any other customer. Terrible quality and terrible service.
KC
Kent Crawford
Nov 28, 2025
5.0
Best fast food restaurant salads. When you are on the road sometimes a salad is good and these are great.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Rochester South?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday, until 1:00 AM on Friday and Saturday, and until 11:00 PM on Sunday.
Does the Rochester South Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Highway 63 S in Rochester?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa as payment methods.
Can I order Wendy's for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com and select this location.
How can I contact Wendy's Rochester South with questions or feedback?
You can call the location at (507) 282-3821, contact Customer Care via the Wendy's Contact page or by calling 888-624-8140, or fill out the Customer Satisfaction Survey online.
Are there nearby transit or shopping options near Wendy's at 2986 Highway 63 S?
Yes, nearby places include Sherwin-Williams Paint Store, Shopko, Menards, and At Home for shopping needs, as well as U-Haul Storage and KeyMe Locksmiths for services.
What fast food options are near the Wendy's on Highway 63 S?
Nearby fast food and burger options include another Wendy's and Culver's, offering more choices for dining in the area.
Are there fitness or martial arts centers close to this Wendy's location?
Yes, Martial Arts Fitness Center Inc. (MAFCI), Aikido of Rochester, Okinawan Karate & Kobudo of Rochester, LLC, and Muay Thaï Wai are nearby martial arts and fitness clubs.
Where can I find Wendy's nutrition and allergen information for this Rochester location?
Nutrition and allergen details are available on the Wendy's website and mobile app under menu items, and also posted in the restaurant.
Does Wendy's accept mobile orders through an app?
Yes, customers can order via the Wendy's app available on the Apple App Store or through the quick link to order online.