Taco Bell

3.7
1569 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4000 Marketplace Dr NW in Rochester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4000 Marketplace Dr NW, Rochester, MN
55901, United States

Hours

Reviews

3.7
1,569 reviews
5 stars
595
4 stars
395
3 stars
251
2 stars
102
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported excessive wait times, often exceeding 30 minutes for orders, both in-store and at the drive-thru.

Staff Attitude

While some reviews praised individual staff members for their friendliness, many noted a general lack of urgency and poor service, especially during busy hours.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and floors.

Order Accuracy

Many customers experienced issues with incorrect or missing items in their orders, leading to frustration and dissatisfaction.

AI Ordering Issues

The introduction of an AI system for taking orders received negative feedback for being inefficient and causing order mistakes.
  • DJ
    David Johnson
    1 day ago
    1.0
    Even when you put an online order to pickup its always 20 minutes or more past the said pickup time
  • KN
    Kirk Nelson
    6 days ago
    2.0
    This Taco Bell uses an AI cashier in the drive through and took 40 minutes of sitting in line to get my food. The food tastes the same, but it’s not worth your wait.
  • ZH
    Zach Holt
    Nov 8, 2025
    1.0
    The employees that were supposed to be at the counter helping or helping on the line was just walking around i never got there name but he was heavier set with long hair he dose not know what he is doing and has very poor customer service
  • SK
    Sheree Williams Kraft
    Oct 26, 2025
    1.0
    We stood inside for several minutes with absolutely nobody addressing us or acknowledging our existence. When I told my disabled daughter that nobody was going to help us and we would have to go elsewhere we were chucked at and still they had no regard for the fact that she struggled to understand that it was open, we were there and that nobody would help us. Very rude and unwelcoming atmosphere. We won't be back.
  • KP
    Kaylin Polk
    Oct 17, 2025
    1.0
    Literally would give this one a -100 if it was possible. I dont know whats up with the robot taking orders in the drive thru but its NOT efficient whatsoever. The line wasnt even that long and we sat in line for at least 20 minutes just to order. Once we got to order we realized why it took so long ….. theres a fricking robot taking orders!!! SERIOUSLY !!!! ????? And the stupid thing couldnt even get the order right on the screen πŸ™„πŸ™„ never again …… and on top of that the burrito i got was supremely subpar. Its fine and whatever but if you have AI doing one of the jobs at least make the humans make the food right.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 4000 Marketplace Dr NW, Rochester?

The drive-through at Taco Bell on 4000 Marketplace Dr NW in Rochester is open daily from 7:00 AM to 1:00 AM.

What types of payment are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa for payments.