Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rochester Subway® Restaurant at 25 25th Street SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Not good coustemer service
Employ on desk he very rudely behaves
TT
TomTheGamer89
Oct 1, 2025
1.0
Horrible service all around. Never greeted, completely messed up my order. He put a TON of mayo on my teriyaki that I never asked for and overloaded the sandwiches. Such a mess to even enjoy eating. On top of that, there was a giant spill in the lobby where customers walk, guy didn't even bother to clean it up. There needs to be some sort of accountability for this unacceptable service.
IR
Ivy Redd
Aug 14, 2025
1.0
Went in to get some subway and both lady’s there refused service to me with no reason why?! They just said I had to go to another subway to get some food. So weird and very unprofessional. I hope the right actions are taken towards this cause subway is losing money over childish behavior!
GH
Ge Her
Jul 29, 2025
2.0
Food is good, customer service is good. Only reason I give a 2 star is becauae they refused to accept their coupon. I ordered a philly steak and chicken, both foot long and she said neither qualify fir the coupon. The only exempt item metion in the coupon was "Footlong snacks, The Beast and The gralic roast beef."
SM
Saif Mustafa
Jul 3, 2025
1.0
Went with kids to take out foods. The lady who prepared the sandwiches was one of the rudest persons I have ever seen in the restaurant industry. She was mad that my wife let the kids select the addition to their sandwiches. I was completely stunned watching how mad she got and how she talked to us. I quietly told her to just get us the food as it is and I grabbed it and we left.. l really regreted my 15% tip. Wouldn't do it if I had to pay after what have seen. This lady should not be serving customer period at any setting let alone food.
Subway's standards getting lower and lower by the day.. Next time when I pass this place on my way to the store I would not wonder about why this place is so deserted...