Food Quality
Many customers praised the food for its flavor and freshness, particularly the pho and spring rolls, while some noted a decline in quality and authenticity under new ownership.
Service Issues
Numerous reviews highlighted poor service, with complaints about inattentive staff, slow responses, and unwelcoming attitudes.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that the value did not meet expectations.
Atmosphere
The restaurant's ambiance received mixed feedback, with some enjoying the cozy environment while others reported discomfort due to external factors.