CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Staff Performance
Mixed feedback on staff friendliness and efficiency, with some praising individual employees while others noted a lack of attentiveness.
JT
Justin T
4 days ago
5.0
The sandwiches and bakery items here are always delicious. It's a nice quiet environment to sit down and enjoy dinner or coffee with others. The restaurant is always clean when I visit and the staff are friendly.
EN
emily n
6 days ago
1.0
French onion soup was DISGUSTING and looked nothing like what the have advertised. Extremely over priced!
EC
Elise Conway
Jan 4, 2026
2.0
I had ordered a balsamic and grains salad. It came without the balsamic and without avocado. It was delicious nonetheless- but disappointing.
AT
ADL Transport
Dec 22, 2025
5.0
Great location, order prepared quuckly. Everything was fresh and delicious.
SK
sara k
Dec 19, 2025
1.0
Ordered two chicken wild rice soups and got two cheesy broccoli soups. Not happy at all!