Jimmy John's

3.9
262 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9 Third Ave NW, Rochester, MN
55901, United States

Hours

Reviews

3.9
262 reviews
5 stars
136
4 stars
51
3 stars
18
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing rude staff and long wait times, while others praised friendly and helpful employees.

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others complained about portion sizes, incorrect orders, and tough bread.

Pricing

Many customers found the prices to be high relative to the quality of food received, with some feeling that they did not get good value for their money.

Order Accuracy

Numerous complaints about incorrect orders and missing ingredients, leading to customer dissatisfaction.

Busy Environment

The location is often very busy, especially due to its proximity to the Mayo Clinic, resulting in longer wait times during peak hours.
  • EI
    E M (Izm)
    Nov 2, 2025
    1.0
    Paid about 19$ for a wrap combo. My wrap had meat only in the middle and each end just contained veggies, sauce and tortilla. Prices suck if meat portions are minute. I feel so hipped. JIVED even! I’ve been Jimmy John’d! And not in a good way!
  • TF
    Tommy Fields
    Sep 23, 2025
    5.0
    Great sandwich
  • EO
    Erin Opheim
    Sep 19, 2025
    1.0
    Don't order here, they regularly use Uber (no way to refund, all ai). Got a simple one sandwich order and it never arrived. Called about a refund and they directed me to the Uber site, which you cannot talk to anyone. Refunds aren't even an option on the Uber site. Nothing offered from Jimmy John's, just a hey, we are not responsible, be on your way!
  • RS
    Ryan Smith
    Aug 26, 2025
    3.0
    Some of the workers should have just called off work. They didn't even make eye contact or greet us. The guys making the sandwiches are decent but the cashier person seemed really depressed or something. Premade takeout orders are taking up a lot of the space so don't expect to eat in. I hope they improve cause most Jimmy Johns are good.
  • TJ
    Tasha Jada
    Aug 19, 2025
    5.0
    The Cubano un-wich was un-believably good! This is a busy location near Mayo Clinic but around 2pm they made my "sandwich" in a jiffy. Definitely wasn't as full as a bread sandwich, I'd usually eat half of that and ate the entire unwich. Highly recommend!