Dunkin'

3.8
214 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2519 Commerce Dr NW, Rochester, MN
55901, United States

Hours

Reviews

3.8
214 reviews
5 stars
122
4 stars
24
3 stars
19
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and a lack of attention to detail.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting a clean environment while others mention sticky floors and unsanitary conditions.

Product Availability

Several reviews highlight frequent shortages of popular items, leading to customer dissatisfaction.

Speed of Service

While some customers appreciate the quick service, others report long wait times, especially during busy hours.
  • SS
    S
    Nov 11, 2025
    1.0
    Not someone who usually leaves reviews, but I just had to say something. The lady working today was extremely rude, had such an attitude for no reason. This is not even the first time I had this kind of experience at dunkin. On top of that, she didn't even bother to warm up my chicken wrap! I get that everyone has bad days, but that doesn't give you the right to treat customers disrespectfully. If you're working in customer service, at least try to act like it. Super disappointing experience.
  • AA
    Arrow Axe
    Nov 8, 2025
    1.0
    Donuts were so dry, couldn't help wonder if they were 2 or 3 days old.
  • MM
    maisha
    Nov 5, 2025
    1.0
    Made my drink wrong and when i requested a remake they insisted that the drink was right..
  • NS
    Ne Sia
    Oct 22, 2025
    1.0
    Girl named Zoe on drive thru is so rude. I don’t come here to pay for your petty opinions. I come here to pay for my donuts and drinks. If you don’t want to work serving customers, then maybe go find a different job. At the end of the day, the paying customers are the reasons why you have a paycheck.
  • SM
    Stephen Meyenburg
    Aug 7, 2025
    5.0
    Service is second to none. Very friendly group. Very helpful group. I have now ordered very large orders of sandwiches for our early morning construction meetings. On top of the AMAZING service, the team always comes through for us with good, warm, and on time orders. We will be back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Rochester, MN?

Dunkin' in Rochester, MN is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.