Dunkin'

3.8
220 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2519 Commerce Dr NW, Rochester, MN
55901, United States

Hours

Reviews

3.8
220 reviews
5 stars
125
4 stars
24
3 stars
19
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and mistakes in drink preparation.

Product Quality

The quality of donuts and drinks received mixed reviews, with some customers enjoying fresh products while others complained about stale or incorrect items.

Cleanliness and Management

There are concerns about cleanliness and management practices, with reports of unclean conditions and poor management decisions affecting customer experience.

Operational Hours

Customers expressed frustration over inconsistent operational hours and the closure of the lobby, impacting accessibility.
  • NN
    Norma Nallely
    3 days ago
    2.0
    The lattes have been made inconsistently and I feel bad having to explain that they put milk when I ask twice to confirm to put oatmilk. I end up wasting money on coffee there because of this mistake. Wish it was made consistently the same.
  • OG
    Olivia Gomez
    5 days ago
    1.0
    Just stopped by after work Jan 7, 2025 at 522pm. Super bad customer service, the young lady had a super bad attitude. Let's just say, that it is obvious that she is miserable working there. If you don't like dealing with customers then find another job!!
  • LD
    Leanne Downey
    Jan 5, 2026
    5.0
    I love this Dunkin location! I have been coming to Dunkin since I was a kid and I’ve been to MANY different locations. I grew up in Florida where there is one on every corner so it’s different being somewhere I only have one option but I’m so grateful it’s a good one! The donuts are always fresh and the staff is always friendly. We mostly do drive thru but sometimes my daughter wants to sit in and we are usually the only ones inside when we do so it’s pretty relaxed. My only complaint is the app isn’t kept updated with what’s available in store and many things on the menu are not available in the app, the main thing being coffee rolls which are my favorite. I don’t live in town but my husband works in town so I often order in the app and have him pick up so it’s disappointing I can’t add a coffee roll in the app. My favorite thing about this location is the consistency! Many Dunkin locations can’t keep a drink tasting the same every time but I have not experienced that at this location and my coffee is always delicious.
  • AR
    Amy Reyes
    Dec 28, 2025
    5.0
    Really wish there was a dunking donuts closer to me, however when ever I travel and see one I always stop live ur donuts and coffee to
  • LT
    Larry Troy
    Nov 25, 2025
    1.0
    NEVER EVER GET Dunkin’ doughnuts here. At the end of the day when it’s time to close they just throw all the doughnuts in the garbage to waste! Don’t they know that there are people out there who don’t have any food to eat it would be appreciated if they give it to people who don’t have food instead of just throwing it away. But there are a lot of like them who don’t listen to other peoples opinions and make bad choices cause they are such bad at their job. I hope they can make some changes but right now they are doing horrible!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Rochester, MN?

Dunkin' in Rochester, MN is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.