Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Rochester? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4125 E Frontage Rd Hwy 52 N .
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with phone communication.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing components.
Food Quality
While some praised the pizza quality, several reviews noted issues with food being cold, greasy, or poorly prepared.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall store organization.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good pizza.
KB
Karen & Jim Bowles
2 days ago
5.0
We did carry out. They were very busy, but very organized and professional. Food was excellent .
KD
Kelsi Davis
Nov 15, 2025
1.0
I had a really negative experience. My pizza and order was absolutely soaked in grease. It was also late. We called and were told the pizza had been picked up be the wrong driver. It was also very cold when we did get it. We reached out to the store for a refund and we're deined the refund and offered a coupon. We will not be ordering from dominos here in Rochester again. I don't blame the driver I blame management.
PG
Pete G
Nov 8, 2025
1.0
You guys are really bad at answering your phone! Straight hang up on me 3 times already without even saying yes! Bad
DH
Dominique Harper
Oct 3, 2025
5.0
Since the new management has came in, it has been a beautiful experience! The team is very nice, an has shown timely fashion service which made the experience very memorable!
HA
Houssein Ali
Sep 25, 2025
5.0
Bad Manager, he yelling you when trying to order something