Business Details
About
Mexican Restaurant
Chipotle Rochester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
1,689 reviews
5 stars
536
4 stars
323
3 stars
145
2 stars
130
1 star
555
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty tables, overflowing trash, and a generally unkempt environment.
Service Issues
Customers frequently reported rude staff, long wait times, and poor handling of orders.
Food Quality
Several reviews mentioned underseasoned, cold, or poorly prepared food, with complaints about portion sizes and freshness.
Inconsistent Availability
Customers noted frequent shortages of key ingredients and items, leading to disappointing experiences.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during their visits.
- BEBen EdwardsDec 31, 20251.0Precision in portioning is not merely a matter of logistics; it is a matter of trust. When a worker deviates from the expected serving size, they are inadvertently undermining the brand's reliability. For the customer, the "correct" serving size is more than just a measurement—it is a symbol of respect for their patronage and their hard-earned money. Until consistency is prioritized over individual discretion, the fast-casual experience will continue to be defined by the "scoop" that wasn't quite enough. IT WAS THIS LADY
- SDScooter DavisDec 27, 20251.0I was just there a little after ten there was a guy with a group of friends putting up two hand meaning “that’s a ten” for the girl worker walking out it was not a field goal post… which made me believe that most of the guys in there at the time were there to cause a problem. The guy and his female companion were getting their orders done it seemed like he was sassy me I made a sarcastic joke to divert the conversation the burrito artist seemed to take it personally but I did apologize and he even brushed the comment off himself. But the passive aggressive rudeness from the customer in front of me was ongoing but the cashier kinda brought up how much young guys can cause trouble for me and I’ve reported it before while he was telling the customer that he didn’t give him the right amount of money for the order. That was all going on while I was asking the burrito maker to remake my order because I’m allergic to rice and there was some (rice) in the beans and im going to need it remade without beans. Original order trashed then made a sad order of meat and cheese plus sour cream. But while he was “wrapping” it up, it seemed like he was watching me watch him and it seemed like he was waiting for me to look away while he was finishing. He put some emphasis on how the tortilla was on the actual counter and not the foil when he was wrapping it. When I got home there was a grain on top of the burrito right in the place where I opened it(the tinfoil) up. So yeah I got this burrito the second meal I’ve had in three days(it was Christmas too) I the sour cream was all on one side(the top) I figured I would start there and finish with a mouth meat. What happened next? Got to the end last bite of tortilla blackened chicken and some questionable slime it could be from my allergies but it was way too shady in there today for me to totally dismiss it. I love coming here I’ve been a chipotle fan since the first opened when I was in the second grade but yeah me being allergic to there most famous part about them yet I’m lead to believe that this behavior I experiment from others is my fault when it’s just common sense to not be a jerk for no reason at all for both the customer and the worker I just went to subway(and hyvee! For a rascial slur two days ago) today and the artist there also lied to my face about him screwing up my order so I’ll be expecting that from most places that reside in Rochester Thank You awesome workers, for doing the right thing!
- BVBroc VaughanDec 21, 20251.0I stopped in at chipotle earlier tonight to enjoy my bowl that consists of white rice, chicken, guac. I asked for lettuce and sour cream and to my suprise they had neither! Sat down to eat and I see this lady walking to the bathroom coughing and next thing I know I’m eating my bowl with guac in it and I hear the lady start puking in the bathroom. Loudest and most disgusting experience ever.
- QBQuincey BensonDec 21, 20255.0Great location that always gets our order right. Give the burrito bowl with brown rice and black beans a try. All the meat options are great, but I appreciate the steak or chicken best. I like to add fajita veggies, fresh salsa, and lettuce for a filling meal.
- JWJoyce WilsonDec 20, 20252.0Never been to this establishment before and was looking to see what was what but there were no labels with times so what was there could have been out for hours. What a set up for food poisoning and the staff were not very helpful. I mixed Chipotle up with Poncho's which I felt had a better atmosphere than here. I won't be back
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Rochester serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Rochester, MN?
It is located at 3780 Marketplace Dr NW, Olmsted, Rochester, MN 55901, USA.
What are the operating hours of Chipotle Mexican Grill in Rochester?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Rochester offer delivery services?
Yes, Chipotle offers delivery services in Rochester through their website and app.
How can I order online from Chipotle Mexican Grill in Rochester?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Rochester?
The restaurant accepts credit cards and also offers gift cards.
Is Chipotle Mexican Grill in Rochester LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Which hair salons are near Chipotle Mexican Grill Rochester for customers looking for grooming services?
Supercuts and European Wax Center are nearby hair and beauty salons where customers can get grooming services before or after their meal at Chipotle.
What other nearby food options are there around Chipotle Mexican Grill in Rochester?
Nearby food options include Cold Stone Creamery for desserts, Panera Bread cafe, Applebee's Grill + Bar American restaurant, and Pi Wood-Fired Pizza for more variety.
Are there any nearby entertainment or wellness centers around Chipotle Mexican Grill Rochester?
Yes, nearby places like Stretch Zone wellness club and Rochester Crossing GameStop provide wellness services and entertainment opportunities close to Chipotle.