Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
1201 12 th street SW (suite0196), Rochester, MN
55902, United States
Hours
Reviews
3.8
193 reviews
5 stars
87
4 stars
43
3 stars
23
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about it being overly salty, soggy, or not meeting expectations.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper hygiene practices.
Management Praise
A few customers praised the management, particularly a manager named James, for good service and handling of staff.
Inconsistency
Customers noted inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
- TCThy CheaJan 5, 20264.0Just re-open again with newer Nashville sandwiches with Philly Cheesesteak. I love American country music videos, I felt excited eating it.
- KKKyleJun 10, 20234.0Not the fastest but worth the wait. Food is really good with great customer service. Employee Ericka was super friendly!
- JWJessica WillmertNov 5, 20205.0Love their food. They were not so friendly but the food is worth it. I didn't care that the cashier had a marijuana shirt on but whatever. Mainly my kids didn't need to see it.
- CBCameron BlakeFeb 11, 20194.0Pretty good for fast food court food!
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks?
Pickup is available Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is delivery available at Charleys Cheesesteaks?
No, delivery service is currently not available as the restaurant is closed for delivery every day.
Does Charleys Cheesesteaks offer takeout service?
No, takeout service is closed every day at this location.
Is there a drive-through option at Charleys Cheesesteaks?
No, the drive-through service is closed every day and not available at this store.
What is the physical address of Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 1201 12th Street SW (suite 0196), Rochester, MN 55902, United States.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where can I find more information or the menu for Charleys Cheesesteaks?
You can visit their website at https://order.charleys.com/menu/charleys-philly-steaks-3/ or check their Facebook page at https://www.facebook.com/230564040783091.
What nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby restaurants include Manchu Wok (Chinese cuisine), Pretzelmaker (bakery and snacks), Orange Julius (smoothies and fast food), Sarku Japan (Japanese food), and F&J The Compadres (Mexican cuisine).
Are there nearby stores for shopping while visiting Charleys Cheesesteaks at Apache Mall?
Yes, you can shop at stores like Maurices (women's clothing), Zales and Rogers & Hollands Jewelers (jewelry), Bath & Body Works (beauty supplies), Francesca's (clothing and shoes), Forever 21 (fashion), and Victoria's Secret (lingerie and clothing).
How can nearby services like The Fix and Cellaxs Phone Repair be helpful when visiting Charleys Cheesesteaks?
The Fix and Cellaxs Phone Repair offer IT service and mobile phone repair which can be convenient if you need tech support or phone repairs while shopping or dining near Charleys Cheesesteaks at Apache Mall.