Buffalo Wild Wings

3.8
1144 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
793 16th St, Rochester, MN
55902, United States

Hours

Reviews

3.8
1,144 reviews
5 stars
532
4 stars
271
3 stars
124
2 stars
71
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, with some leaving due to lack of attention from staff.

Food Quality

While some customers enjoyed the food, there were consistent complaints about incorrect orders, greasy items, and food quality declining.

Staff Performance

Feedback varied on staff performance; some praised individual servers while others noted poor service and lack of attentiveness.

Management Concerns

Several reviews highlighted issues with management responsiveness and organization, particularly during busy times.

Atmosphere

The restaurant atmosphere received mixed reviews, with some enjoying the sports bar vibe while others found it too loud or chaotic.
  • HH
    Heidi
    Nov 17, 2025
    2.0
    The food was very cold when it got delivered. It was also just thrown into the box.
  • DH
    Dontae Hampton
    Nov 15, 2025
    1.0
    They will sit there and lie to your face. I placed an order before 1120 and they close at midnight and they said my order cannot be completed because their kitchen closed at 11:30 but I ordered the food at 11:20 exact and I called at 11 PM before placing the order to see if their kitchen was closed. I called eight times. The first time I called, someone answered the phone and hurry up and hung up the phone And then after that when I called, no one else answered both locations didn’t answer my calls. I placed my order at 11:20 after calling eight times and then the system automatically pushed it to the next day even though the kitchen closes at 11:30 and their kitchen was still technically open. I will be speaking to a supervisor.
  • BB
    Brandon Bertrand
    Nov 8, 2025
    5.0
    Saw are waiter once. No refuel on drinks. Had to get up and get are own silverware and to go boxes. After that waited for about 10 minutes. Then I had to get back up to go ask for my check
  • JD
    Jason D
    Oct 28, 2025
    1.0
    I don’t know how this place is still in business. Walked in to a nearly empty restaurant with multiple employees and no one sat me after minutes of being seen by three employees.
  • AA
    April Ayala
    Oct 26, 2025
    1.0
    Can't review the food. They sat us here with menus and we're sitting here 25 minutes before they bothered to take our drink order and that was only because my son called and got someone to answer since they were ignoring us in store. 15 minutes later, the bartender finally made his way over to take our order. So, a 40 minute wait before our order even got taken. We were giving them 5 more minutes before we were going to walk out cause thats ridiculous. If it wasn't my favorite restaurant that I cant get at home, we wouldn't have waited as long as we did. Two hostesses seated us then seemed to "forget" us. We're sitting right at the kitchen door, so wait staff has been ignoring us as well. Then my son's order was wrong. Poorest service I have ever got at BWW.

Frequently Asked Questions About Buffalo Wild Wings

What type of food can I expect at Buffalo Wild Wings in Rochester?

Buffalo Wild Wings offers award-winning Buffalo-style wings with 26 different sauces and seasonings to choose from.

What are the opening hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 11:00 PM, and on Thursday and Friday, it is open from 11:00 AM to 11:59 PM.