McDonald's

3.6
1993 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4601 Lake Dr, Robbinsdale, MN
55422, United States

Hours

Reviews

3.6
1,993 reviews
5 stars
748
4 stars
421
3 stars
380
2 stars
152
1 star
292

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

Frequent complaints about cold, stale, or poorly prepared food, including hard fries and tasteless burgers.

Service Issues

Customers experienced slow service, rude staff interactions, and difficulties with mobile orders.

Cleanliness

Mixed reviews on cleanliness, with some noting dirty conditions and others mentioning clean bathrooms.

Positive Experiences

A few customers highlighted friendly staff and good experiences, particularly during busy times.
  • RM
    Robin Mirtica
    Nov 15, 2025
    1.0
    I normally don't leave reviews. I walked in to order just some French fries. I couldn't even understand the person taking my order. The person taking my order thought it was amusing that I asked for someone that spoke English, I didn't think it was funny at all. Is McDonald's being so cheap that they can't afford to pay people that actually speak proper English? or is it that this chain fast food restaurant just doesn't give a damn about who they hire
  • AT
    Andy T
    Nov 13, 2025
    1.0
    Order ahead on app. Show I had an order for pick for one ice coffee. Showing my order multiple times to multiple staff about my one order. After five minutes they tell me that I have place the order at another McDonald. I show them clearly that I’m suppose to be at this address and that the app say my order is done but yet they have no clue where it is and that I’m suppose to goto another McDonalds with the same address that does not exist. Manager comes in and say why Im angry. I tell her they keep telling me that it doesn’t exist and goto another McDonald’s with the same address. I told her does that sound right, clearly that’s why I’m frustrated. She then proceeds to say that she just walked into the conversation, I can understand that. If that’s the case maybe ask why your employees are advising some one to goto another McDonald’s with the exact address that the customer is standing at. I understand that they had large morning staff that may or may not have a language barrier, but they also lacked common sense. Why do we consistently pay more to get less help. This is really bad that McDonald’s is a huge inconvenience to go to. Wasting 30 mins to get one ice coffee and leaving this horrid review.
  • CB
    Christopher Robin Beightol
    Nov 2, 2025
    5.0
    Clean courteous polite employees are willing to go the extra mile for a customer experience the building was very clean property was clean
  • MD
    Marcgus Dane
    Nov 1, 2025
    2.0
    Lazy employees, small order yet they got things wrong anyways. Pathetic.
  • BP
    Brittany Panning Parssinen
    Oct 31, 2025
    5.0
    Best fries every single time. Busy = hot and salty Slow = hot and salty Nice going, keep up the good work

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's location is open daily from 5:00 AM to 10:00 PM.

Until what time is the drive-thru service available?

The drive-thru is open from 5:00 AM until midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.