Wendy's

3.7
1165 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6500 Lyndale Ave. S., Richfield, MN
55423, United States

Hours

Reviews

3.7
1,165 reviews
5 stars
475
4 stars
292
3 stars
162
2 stars
73
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of orders.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; many customers received cold or stale food, while others enjoyed fresh meals.

Speed of Service

Service speed varies; some customers experienced quick service, while others faced long waits.

Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others reported dirty conditions.
  • JR
    jazmine rogers
    Nov 3, 2025
    1.0
    Whoever worked at the window 11/3/2025, between 8:20pm & 8:30pm, was rude and her attitude was horrible & unnecessary. Do better.
  • AM
    Alisia McFarland
    Oct 22, 2025
    2.0
    My little sister and I went to lunch here last Saturday and ordered two spicy chicken nuggets meals, we got the exact same order. The worker was not typing in the order correct so he went to get help which was totally okay. When he said the total, I repeated our order since he didn't then I paid. Once our food came out it was two chicken sandwich meals. I let him know nicely that we both ordered the 10 piece spicy chicken nugget meals. The worker immediately got very mad and threw his hands in the air and began yelling at me that I did not order that and I said sandwiches. I calmly said I'm sorry but I didn't order that, it's okay if we wait we just want the food we ordered. He stomped off and right in front of us began telling the workers I'm lying and I ordered the meal wrong. I didn't even say anything back because I know I didn't order wrong, and that's why I repeated myself several times at the cash register. We waited 15 minutes for the correct food while he was talking about me right in front of my sister and I. When the food came out the same guy put the food on the counter and told me to make sure I say the right thing next time, I said okay and walked away. I grew up coming to this location but I won't be back due to this service, I did not say the incorrect thing and don't appreciate the whole attitude that came with this situation.
  • WP
    Will Perry
    Oct 18, 2025
    5.0
    I mean, i'm usually not a fan of haunted houses, but they actually put on a real good show.Good funGood energyI wasn't mad at it great experience overall.
  • RE
    Rebecca E
    Oct 7, 2025
    2.0
    Went there two times for breakfast. The service was lovely. I went through the drive-thru and she was as nice as could be! The food was cold on both occasions. Probably wouldn't go back for breakfast at least.
  • KB
    Kerstin Betts
    Oct 5, 2025
    1.0
    Absolutely awful. Just went through the drive through and they didn’t give us half the order, the food is cold and stale, and there was only 8 nuggets in the 10 piece order… extra blow, been trying to call the store and of course no one’s answering.

Frequently Asked Questions About Wendy's

Is 406 Richfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.